Josie Bradach
Summary
I am a hardworking student with proven relationship-building and time management skills. Accomplished working in fast-paced environments. I am successful at handling tables of all sizes with accuracy and impeccable service skills. I strives to meet everyone's needs, drive satisfaction, and promote long-term loyalty. Currently I am involved with managing the sociol media of the P.F.Chnags in Reno. I have experience with marketing and through school much experience with public speaking. I have taken numerous classes working with websites such as Adobe because of my minor in journalism. I am organized and a dependable candidate that has been successful at managing multiple priorities with a positive attitude. I have the willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Server
P.F. Changs
09.2023 - Current
- Communicated well with all positions of staff to ensure a smooth shift.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Assisted with marketing strategy development to increase public awareness and customer engagement.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Boosted website traffic with search engine optimization techniques and well-crafted content.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Assisted Living Caregiver
The Aspens Living Center
05.2022 - 07.2022
- Implemented safe transfer techniques when assisting residents with mobility challenges, reducing the risk of falls or injuries.
- Monitored clients' overall health and well-being and noted significant changes.
- Continuously educated self on best practices in assisted living caregiving to provide exceptional service in all aspects of the role.
- Maintained entire family's schedule and organized events.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
- Observed changes in resident behavior or health status, promptly reporting concerns to nursing staff for timely intervention.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Head Coach
High Desert Swim Team
05.2022 - 07.2022
- Fostered growth in player attendance through effective operational management.
- Managed successful recruitment efforts, attracting top talent to the program.
- Trained and mentored new coaches on fundamentals of coaching to apply best practices and strategies.
- Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.
- Developed and implemented comprehensive training program for new coaches to increase resilience and performance.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Facilitated team building activities and workshops to improve communication, collaboration and productivity.
Assisted Living Caregiver
The Aspens Living Center
03.2020 - 08.2021
- Implemented safe transfer techniques when assisting residents with mobility challenges, reducing the risk of falls or injuries.
- Monitored clients' overall health and well-being and noted significant changes.
- Continuously educated self on best practices in assisted living caregiving to provide exceptional service in all aspects of the role.
- Maintained entire family's schedule and organized events.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted with daily living activities, running errands, and household chores.
- Observed changes in resident behavior or health status, promptly reporting concerns to nursing staff for timely intervention.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Barista/Manager on Duty
BELLA JAVA BISTRO
01.2021 - 08.2021
- Operated cash register, collected payments and provided accurate change
- Increased employee retention by implementing effective training programs and fostering a positive work culture.
- Elevated overall store atmosphere with attention to detail in visual merchandising displays that showcased featured products effectively.
- Prepared and served coffee, espresso drinks, blended coffees and teas
- Developed unique events and special promotions to drive sales.
- Maintained calm demeanor during high-volume periods and special events
- Managed payroll, scheduling, ordering and other back-of-house tasks to drive operations and maximize sales and profitability.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product
- Optimized labor costs through strategic scheduling decisions based on anticipated business levels and staff availability.
- Memorized official and off-menu coffee and tea preparations
- Received and accurately processed customer payments
- Supported highest standards of conduct and service to support company reputation
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational
- Gave samples of popular coffee and tea blends to create sales opportunities.
Server
FIGAROES PIZZA
03.2019 - 03.2020
- In creased beverage and food sales with recommendations I provided
- Greeted customers, answered questions and recommended specials to increase profits
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Ran errands to support daily needs of management.
- Scheduled meetings and managed calendar.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
Education
UNDERGRADUATE - Communications
University of Nevada Reno
Reno, NV08.2025
High School Diploma -
Burns High School
Burns, OR08.2021
Skills
- Handling stress under pressure
- Media Outlets Research
- Listening to guests of their needs
- Public Speaking
- Time management skills
- Speech Writing
- Good friendly attitude
- Event Coordination
- Heavy lifting
- General housekeeping ability
- Sales Techniques
- Item promotion
- Report Writing
- Brand Management
Additional Information
Throughout high school, I became the secretary of the HOSA club, a club that is dedicated to preparing students for health occupations in the future. Along with that I was the class president of my high school junior and senior year. Before that I was the secretary position my freshman and sophomore year.
Activities
- Member, Alumni Association
- HOSA
Timeline
Server
P.F. Changs
09.2023 - Current
Assisted Living Caregiver
The Aspens Living Center
05.2022 - 07.2022
Head Coach
High Desert Swim Team
05.2022 - 07.2022
Barista/Manager on Duty
BELLA JAVA BISTRO
01.2021 - 08.2021
Assisted Living Caregiver
The Aspens Living Center
03.2020 - 08.2021
Server
FIGAROES PIZZA
03.2019 - 03.2020
UNDERGRADUATE - Communications
University of Nevada Reno
High School Diploma -
Burns High School
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