Professional in human resources with strong expertise in talent management, employee relations, and organizational development. Known for fostering collaborative environments and driving results through effective communication and strategic initiatives. Adept at adapting to evolving business needs, ensuring reliability, and maintaining high standards of performance. Skilled in conflict resolution, team leadership, and performance management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
Law Firm of Joseph R. Lackey
02.2019 - Current
Streamlined office operations, enhancing workflow efficiency and reducing administrative delays.
Developed and implemented performance management systems enhancing employee engagement.
Facilitated training programs promoting skill development and organizational culture.
Collaborated with leadership to drive talent acquisition and retention strategies.
Analyzed employee feedback to improve workplace policies and processes.
Managed employee relations, resolving conflicts to maintain a positive work environment.
Streamlined onboarding processes improving new hire integration and satisfaction.
Managed successful performance review process, ensuring timely feedback and goal setting for all employees.
Coordinated scheduling and communications for attorneys, ensuring optimal case management and client interaction.
Implemented document management systems, improving retrieval times and maintaining compliance with legal standards.
Led team meetings to discuss workflow improvements, driving continuous enhancement of operational processes.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Managed vendor relationships, negotiating contracts to secure cost-effective services and supplies for the firm.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Paralegal
Michelle C. Sanchez, P.A.
02.2012 - 02.2019
Developed retention strategies, boosting retention by 10%
Streamlined recruitment process, halving hiring time
Facilitated employee engagement programs
Conducted legal research to support case preparation and strategy development.
Drafted and reviewed legal documents, ensuring compliance with relevant laws and regulations.
Managed case files, organizing documentation for efficient retrieval and review.
Collaborated with attorneys to prepare for trials, including gathering evidence and preparing exhibits.
Trained junior paralegals on best practices for document management and case preparation techniques.
Implemented process improvements for case tracking, enhancing overall workflow efficiency.
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Prepared legal briefs, motions, and pleadings.
Education
Master of Science - Human Resources Management
Florida International University
Miami, FL
12-2022
Associate of Applied Science - Business Administration And Management
Miami Dade College
Miami, FL
12-2014
Associate of Science - Paralegal Studies
Miami Dade College
Miami, FL
12-2011
Associate of Arts - Law
Miami Dade College
Miami, FL
04-2011
Skills
Employee Relations
Performance Management
HR Policy Development
Conflict Resolution
Diversity and Inclusion
Training and Development
Certification
Certified Paralegal, The Florida Bar Association - March 2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Office Manager
Law Firm of Joseph R. Lackey
02.2019 - Current
Paralegal
Michelle C. Sanchez, P.A.
02.2012 - 02.2019
Master of Science - Human Resources Management
Florida International University
Associate of Applied Science - Business Administration And Management
Paralegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law FirmParalegal/Executive Administrator to Managing Partner at Law Offices of Joseph E. Ashmore, Jr. P.C./Ashmore Law Firm