Josie Castro
Lincoln,CA
Summary
Detail-oriented professional with experience in front desk management and karate instruction. Skilled in time management and communication, fostering positive interactions and mentoring others to enhance team performance.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Fusion Elite Performance Training Center
Rocklin, CA
05.2021 - 10.2025
- Managed front desk operations, ensuring seamless customer check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between clients and trainers to optimize scheduling efficiency.
- Assisted in facility management by monitoring cleanliness and reporting maintenance needs efficiently.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Karate Instructor
Fusion Elite Performance Training Center
Rocklin, CA
05.2021 - 10.2025
- Developed tailored karate lesson plans to enhance student engagement and skill progression.
- Instructed diverse groups in karate techniques, fostering discipline and respect among students.
- Mentored junior instructors, providing guidance on instructional methods and student management
- Coordinated with parents regarding students'' progress, addressing concerns and providing updates on achievements regularly.
- Promoted positive and inclusive environment by demonstrating discipline and respect to support students.
Education
High School Diploma -
Whitney Highschool
Rocklin, CASkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Fluent in Spanish
- Multitasking and organization
Languages
English
Spanish
Timeline
Front Desk Receptionist
Fusion Elite Performance Training Center
05.2021 - 10.2025
Karate Instructor
Fusion Elite Performance Training Center
05.2021 - 10.2025
High School Diploma -
Whitney Highschool