Summary
Overview
Work History
Education
Skills
Timeline
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Josie Evans

Indianapolis,IN

Summary

Reliable [Job Title] serving unique client needs through clear communication and coordinated support functions. Consistently follows safety guidelines for lifting, exercise and transportation to avoid client injury or discomfort. Honors spirit of empathy and respect to maintain open dialogue and trust. Friendly Tanning Consultant with [Number] years of success in specialized client services. Comprehensive understanding of tanning facility operations and safety protocols. Extensive knowledge of tanning products and skincare. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

4
4
years of professional experience

Work History

Tanning Consultant

01.2018 - 01.2019
  • Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
  • Increased salon revenue through upselling tanning packages and retail products to clients.
  • Enhanced client experience with thorough knowledge of tanning equipment, proper usage, and safety guidelines.
  • Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
  • Ensured compliance with state regulations by monitoring client usage of tanning equipment and enforcing age restrictions.
  • Educated clients on skincare techniques to enhance their tanning results while preserving skin health.
  • Boosted customer retention rate through proactive follow-up calls to remind clients of upcoming appointments or promotions.
  • Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
  • Informed and demonstrated how to use tanning equipment to new clients.
  • Sold [Product] to clients to increase salon profits by [Number]%.

Server

Hooters Inc.
01.2017 - 01.2019
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Sales Associate

Walmart
01.2015 - 01.2017
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

North Montgomery High School
Crawfordsville, IN
05.2017

Skills

  • Laser therapy
  • Product Recommendations
  • Customer Engagement
  • Customer Service
  • Sales proficiency
  • Sales strategy
  • Cleaning and sanitizing
  • Business opening and closing procedures
  • Flexible Schedule
  • Multitasking Abilities
  • Public Speaking
  • Attention to Detail
  • Professional Demeanor

Timeline

Tanning Consultant

01.2018 - 01.2019

Server

Hooters Inc.
01.2017 - 01.2019

Sales Associate

Walmart
01.2015 - 01.2017

High School Diploma -

North Montgomery High School

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Josie Evans