Josie Everitt
Algonac,MI
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Flexible hard worker ready to learn and contribute to team success. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
22
22
years of professional experience
Work History
Team Member
Tractor Supply
Richmond , MI
07.2024 - Current
- Collaborated with team members to maximize productivity and efficiency.
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Answered phone calls regarding inquiries about products or services.
- Maintained a clean and organized work area throughout shift.
- Operated cash registers to process payments from customers.
- Collaborated with team members to achieve daily goals.
- Resolved customer issues promptly in a professional manner.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Maintenance Supervisor
St. Clair Inn
Saint Clair, MI
01.2020 - 07.2021
- Coordinated with external contractors for specialized maintenance projects.
- Negotiated contracts with vendors and suppliers to secure cost-effective services.
- Oversaw team in completing job tasks quickly and accurately with appropriate use of instruments and tools.
Sales Specialist / Team Leader
Lowes Home Improvment
Fort Gratiot, MI
05.2003 - 09.2019
- Reset store displays for special events and seasonal merchandise changes.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Provided training, coaching, and support for new and existing Sales Representatives.
- Collaborated with other departments such as Marketing or Customer Service on projects related to the sales process.
- Developed and implemented team strategies to increase sales productivity.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Implemented incentive programs designed to motivate Sales Representatives.
- Generated reports summarizing team performance against established goals.
- Operated register, handled cash and processed credit card transactions.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Developed relationships with key customers in order to secure long-term business partnerships.
- Developed key customer relationships to increase sales.
Education
Associate of Applied Science - Business Management / Accounting
St.Clair County Community College
Port Huron, MI05-2006
High School Diploma -
Richmond Community Schools
Richmond, MI06-2002
Skills
- Job planning
- Staff management
- Employee performance assessment
- Team supervision
- Staff scheduling
- Work assignment delegation
- Vendor relationship management
Timeline
Team Member
Tractor Supply
07.2024 - Current
Maintenance Supervisor
St. Clair Inn
01.2020 - 07.2021
Sales Specialist / Team Leader
Lowes Home Improvment
05.2003 - 09.2019
Associate of Applied Science - Business Management / Accounting
St.Clair County Community College
High School Diploma -
Richmond Community Schools