Josie Janzen
Eden Prairie,MN
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bath and Body Works
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Key Holder
Maurices
08.2024 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Cook/Server/Cashier
Pathfinder Village
05.2024 - 08.2024
- Managed kitchen inventory for optimal stock levels and reduced waste.
- Cooked meals to meet customer dietary preferences and special requests.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Managed opening and closing shift kitchen tasks.
- Bussed and reset tables to keep dining room and work areas clean.
Cleaner
Ashby Resort
05.2021 - 09.2022
- Ensured hygiene by regularly cleaning and restocking restroom supplies.
- Empty trash bins regularly to prevent overflow and unpleasant odors.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
Dishwasher/Pizza Maker
Melby Outpost
05.2021 - 09.2021
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
Education
High School Diploma -
Ashby Public School
Ashby, MN06-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
Timeline
Sales Associate
Bath and Body Works
10.2024 - Current
Key Holder
Maurices
08.2024 - Current
Cook/Server/Cashier
Pathfinder Village
05.2024 - 08.2024
Cleaner
Ashby Resort
05.2021 - 09.2022
Dishwasher/Pizza Maker
Melby Outpost
05.2021 - 09.2021
High School Diploma -
Ashby Public School
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