Josie Jeror
Enfield,NH
Summary
Working at Dartmouth Hitchcock Medical Center in various units and teams has helped teach me the flow of the hospital setting and the importance of each role. I gained an understanding of how to talk to patients and their loved ones as well as communicate with staff in different units.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Healthcare Operation Support Assistant
Dartmouth Hitchcock Medical Center
02.2022 - 11.2022
- Assisted understaffed hospital units such as clinical settings, patient transport, dietary, and housekeeping.
- Worked on an in-patient unit as Unit Support Assistant in training.
- Answered phone calls promptly and professionally, directing callers to appropriate personnel.
- Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless unit functionality.
- Diligently cleaned and disinfected occupied and discharged patient rooms.
- Delivered important supplies to various parts of the hospital.
- Managed filing system, entered data and completed other clerical tasks.
Sales Associate
Jake's Market And Deli
11.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
Sales Associate
Enfield House Of Pizza
01.2021 - 09.2021
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Prepared food orders, cooking on grill and operating fry station.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Mascoma Valley Regional High School
Canaan, NH06.2023
Skills
- Staff Support
- Customer Satisfaction
- Multi-Line Telephone Systems
- Remote Conferencing
- Multitasking and Time Management
- Patient Information
- Patient Intakes
- Sanitation
- Patient Discharging
- HIPAA Education
- Emotional Intelligence
- Team Coordination
Certification
- Seizure Recognition and First Aid, Epilepsy Foundation - February 2023-2025
Timeline
Healthcare Operation Support Assistant
Dartmouth Hitchcock Medical Center
02.2022 - 11.2022
Sales Associate
Jake's Market And Deli
11.2021 - 02.2022
Sales Associate
Enfield House Of Pizza
01.2021 - 09.2021
High School Diploma -
Mascoma Valley Regional High School
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