Josie Kero
Seaside,OR
Summary
I am a dedicated student interested in applying my excellent communication, adaptability, and interpersonal skills to any role. I have a strong work ethic and a vibrantly positive attitude that I strive to apply to all tasks I encounter. Most of all, I am devoted to interacting and growing meaningful relationships with others, investing my energy into missions that create memorable experiences and hopes of a positive difference in others' days. I am tech savvy and a quick learner; always expanding my proficiency with software and applications
Overview
6
6
years of professional experience
1
1
Certification
Work History
ASG Clubs Coordinator
Associated Student Government at Clatsop CC
Astoria, OR
01.2024 - Current
- Conducted outreach efforts at campus-wide events to promote the club's mission and support community
- Coordinated with other organizations or clubs to plan joint activities or projects.
- Responded promptly to inquiries from potential new clubs regarding club requirements and benefits.
- Resolved any conflicts that arose among board members during meetings or activities.
- Communicated regularly with ASG officers about upcoming plans and goals.
- Recommended solutions related to staffing issues and proposed procedural changes to managers.
- Assisted in recruiting volunteers for special projects or events.
- Provided support to officers as needed to ensure successful completion of tasks.
- Developed event themes and concepts to ensure successful execution of events.
Server
Ecola Seafood
Cannon Beach, OR
08.2021 - 08.2023
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Provided exceptional service to high volume of daily customers.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Addressed complaints to kitchen staff and served replacement items.
Retail Sales Associate
Ter Har's Clothing Company
Seaside & Cannon Beach, OR
06.2018 - 09.2021
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Demonstrated knowledge of store products and services.
- Helped customers by answering questions and locating merchandise.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Used product knowledge to suggest items to match client needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas visually appealing, well-stocked, organized, and current.
Education
Associate of Arts -
Clatsop Community College
Astoria, OR03.2025
Skills
- Friendly, Positive Attitude
- People Skills
- Flexible Schedule
- Reliable & Trustworthy
- Good Work Ethic
- Customer Service
- Active Listening
- Team Building
- Organizational Skills
- Computer Skills
Accomplishments
- 4.0 GPA
- Member of Phi Theta Kappa Honor's Society
- ASG Clubs Coordinator at Clatsop Community College
Certification
- OLCC Alcohol Servers Permit
- Oregon Food Handlers
Hobbies
- Self-Expression- I am one to stand out in a room unapologetically, yet practically to fit the occasion. My cohesively styled outfits are a core element of my identity, from funky earrings to loud but well-paired prints.
- A Zest for Travel- Growing up on the Oregon Coast, I have dreamed of extending my branches and creating new experiences. I have yet to go to many new destinations, but I strive to make it happen soon enough. In the meantime, I love talking with others about their life experiences, which further fuels my yearning to harvest my own.
- Artistic Interests- I have an intense love for color, pattern, and anything related to design. I've been active in creating art for as long as I can remember. I've recently become involved in gallery events at Clatsop Community College, which has been an incredible bright spot in my life.
Timeline
ASG Clubs Coordinator
Associated Student Government at Clatsop CC
01.2024 - Current
Server
Ecola Seafood
08.2021 - 08.2023
Retail Sales Associate
Ter Har's Clothing Company
06.2018 - 09.2021
Associate of Arts -
Clatsop Community College