Dedicated customer service specialist; providing skills to prioritize and multi-task in a fast-paced work environment. Successfully works as part of a team to reach business goals and handle escalated customer support issues.
Overview
12
12
years of professional experience
Work History
HR Clerk
Solutions Staffing
06.2013 - Current
Answer incoming calls and emails from candidates, associates and clients in a prompt and friendly manner.
Greet visitors, assist those needing help with the application process, conduct interviews, process and verify documents, I-9 and E-Verify applicants, run background checks.
Data entry of associate data and changes to personnel files.
Timesheet verifications and payroll processing.
Informed job applicants of details such as duties and responsibilities, compensation, benefits, working conditions and promotion opportunities.
Customer Service
Solutions Staffing
06.2013 - Current
Provide excellent customer service to clients; such as questions regarding invoices, hiring policies, associate availability, pay increases, accident procedures etc.
Associate relations including counseling, payroll questions or issues, and ending assignments.