Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Josephine Lawson

Fayetteville,Arkansas

Summary

Dynamic and compassionate professional with a proven track record with Jasper Campbell at Today's Loving Care Community Outreach, enhancing community integration and resident satisfaction through personalized engagement strategies. Skilled in social skills development and crisis handling, I excel in building meaningful relationships and fostering environments that support individual growth and well-being.

Achieved consistent team performance improvements, underscoring my commitment to excellence and collaborative success.

Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.

Diligent with background in supporting individuals in community living environments. Proven history of fostering independence and personal growth through tailored coaching programs. Demonstrated ability in conflict resolution and effective communication, enhancing both client satisfaction and team cohesion.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Today's Loving Care Community Outreach/Momentum

Jasper Campbell
08.2024 - Current
  • Created opportunities for socialization and connection, organizing group outings and events within the community.
  • Supported individuals in achieving their personal goals through consistent motivation and encouragement.
  • Increased resident satisfaction with community activities through personalized engagement strategies.
  • Enhanced community integration by developing tailored support plans for each individual.
  • Collaborated with interdisciplinary teams to ensure holistic care for each resident.
  • Assisted in coordinating transportation services for residents, enabling greater access to employment opportunities, medical appointments, and recreational activities.
  • Provided ongoing training to other staff members on best practices in community living support, elevating team performance levels consistently over time.
  • Acted as a liaison between residents and their support networks, including family members, caseworkers, and healthcare providers.
  • Facilitated effective communication between residents, families, and staff members to maintain transparency in all aspects of care.
  • Ensured compliance with relevant regulations and standards, maintaining a safe and supportive environment for all residents.
  • Developed strong relationships with local resources and service providers to enhance the overall quality of life for residents.
  • Facilitated communication between clients and other service providers.
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained relationships with community organizations and agencies.
  • Monitored and evaluated impact of social services on community.
  • Developed and implemented strategies to enhance quality of social services.
  • Administered and tracked client service payments.
  • Spoke with senior citizen groups to expand community engagement and program outreach.

Private Nanny

Amanda and Zach Hines
05.2021 - 08.2024
  • Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
  • Oversaw household duties such as light housekeeping tasks or running errands when required.
  • Played games, worked on puzzles, and read books to young children.
  • Prepared healthy, age-appropriate snacks and meals.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
  • Enhanced children''s emotional well-being by providing consistent and nurturing care.
  • Led indoor and outdoor activities to entertain and occupy children.
  • Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
  • Implemented daily routines for optimal child development and created a structured environment.
  • Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
  • Adapted caregiving approaches based on individual needs of each child to provide personalized support.
  • Assisted with homework and school projects, fostering a love for learning in the children.
  • Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
  • Provided safe transportation to and from school, extracurricular activities, and other events.
  • Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
  • Facilitated relationships with children and parents by developing caring and structured home environments.
  • Assisted with light housekeeping duties as well as running errands.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Monitored children's play activities to verify safety.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Helped children complete homework assignments and school projects.
  • Supervised children on playground to help develop physical and social skills.
  • Encouraged children to be understanding and patient with others.
  • Coordinated playdates and outings to meet children's physical and social needs.

Mental Health Technician

Springwoods Behavioral Health
02.2022 - 02.2024
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
  • Developed strong rapport with patients, establishing trust and fostering positive relationships conducive to healing.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
  • Monitored patients'' progress, documenting changes in behavior and updating treatment plans accordingly.
  • Assisted individuals with daily living activities such as grooming, meal preparation, or mobility when necessary.
  • Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
  • Improved patient well-being by providing compassionate care and support during their mental health journey.
  • Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
  • Empowered patients by setting realistic goals, encouraging personal growth, and celebrating achievements throughout the recovery process.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Collaborated with multidisciplinary team members, contributing valuable insights to optimize patient care and outcomes.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Participated in continuous professional development opportunities to stay current with industry trends and advance skillset.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Adapted quickly to changing patient needs, providing flexible and responsive care.
  • Improved patient engagement with therapeutic activities, tailoring approaches to individual interests.
  • Improved patient safety with continuous observation and timely intervention.
  • Enhanced therapeutic environment by maintaining clean and organized patient area.
  • Enhanced patient well-being by providing compassionate care and monitoring mental health status.
  • Fostered positive relationships with patients, building trust and facilitating therapeutic interactions.
  • Supported patients in daily activities, promoting independence and skill-building.
  • Conducted therapeutic group sessions, fostering supportive community environment.
  • Guided patients in development of coping strategies, improving their ability to manage symptoms.

Lead Youth Counselor

Boys and Girls Club NWA
01.2022 - 08.2023
  • Streamlined administrative processes increasing efficiency allowing more time dedicated towards direct interaction participants.
  • Enhanced youth development by implementing creative and engaging activities tailored to individual needs.
  • Increased parental involvement by hosting informative workshops on topics relevant to adolescent development.
  • Participated ongoing professional development opportunities staying current best practices within youth counseling field.
  • Coordinated with external agencies to provide additional resources tailored to the specific needs of each child.
  • Ensured safety and well-being of all participants through diligent supervision and enforcement of program rules.
  • Established trust with young clients by actively listening, validating feelings, offering guidance when necessary during individual counseling sessions.
  • Implemented behavior management techniques to maintain a structured and nurturing atmosphere conducive to learning.
  • Organized events and field trips that enriched the overall experience for both youth participants and their families.
  • Reduced conflicts among participants through mediation sessions, fostering a sense of community within the group.
  • Designed curriculum based on evidence-based practices that catered to diverse learning styles and abilities within the group.
  • Facilitated open communication between parents, staff, and children to foster positive relationships and maintain a supportive environment.
  • Collaborated with team members to develop a comprehensive approach for meeting the unique needs of each child.
  • Monitored youth behavior and offered guidance and support for positive change.
  • Assisted youth in developing problem-solving and communication skills to support stress management.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Engaged and interacted with youth members, teaching sustainable habits, and coping mechanisms.
  • Encouraged children to talk issues out with each other and without anger, which eased tense situations.
  • Helped youth develop and achieve personal goals with close support.

Substitute Teacher, K-12

Fayetteville Montessori School
02.2018 - 08.2022
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Supervised lunchroom and recess activities.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Kept accurate and current attendance records and assignment sheets to maintain file compliance.
  • Enhanced classroom engagement by incorporating hands-on activities and group projects.
  • Followed lesson plans designed by absent teachers.
  • Enforced school and class rules to maintain order in classroom.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Assisted students in mastering subject material and preparing for tests.
  • Monitored student behavior and administered discipline as needed.
  • Monitored student performance and provided feedback to inform instruction.
  • Documented student progress and provided regular updates to parents.
  • Developed and implemented behavior management plans for students with challenging behavior.
  • Prepared objectives and outlines for courses of study by following curriculum guidelines or requirements of states and schools.

Hospitality Aide

Circle Of Life Hospice & Legacy Lodge
02.2021 - 02.2022
  • Maintained a clean and welcoming environment for guests, ensuring a positive stay experience.
  • Contributed ideas for promotional campaigns targeting specific demographics or seasonal events, attracting new clientele.
  • Streamlined inventory management processes, minimizing waste while maintaining adequate stock levels for daily operations.
  • Supported recruiting team by building pipeline of top talent through multiple sourcing channels.
  • Welcomed guests to facility, addressed complaints and found solutions to problems.
  • Managed inventory by verifying and signing for delivery dockets, ordering supplies, checking quality and freshness of products and performing daily inventory counts.
  • Maintained positive lobby presence, pleasantly greeting guests and employees.
  • Regularly updated knowledge of local attractions and amenities as part of a commitment to providing well-informed recommendations for guests.
  • Developed rapport with repeat customers through exceptional service delivery and genuine interaction.
  • Collaborated with housekeeping staff to ensure timely room availability and high cleanliness standards.
  • Enhanced guest satisfaction by providing personalized assistance and promptly addressing their concerns.
  • Handled challenging situations with empathy and professionalism, resolving guest complaints satisfactorily.
  • Reduced risks by maintaining clean and organised work environment.
  • Trained new staff members on proper customer service and hospitality policies.
  • Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
  • Prepared food and beverages and verified adherence of quality and safe food-handling standards.
  • Communicated with customers to promptly resolve complaints and address inquiries.
  • Delivered excellent customer service to support company reputation and patron satisfaction.

Education

No Degree - Psychology

University of Arkansas
Fayetteville, AR
05-2027

Skills

  • Social skills development
  • Infant care experience
  • Behavior observation
  • Parent communication
  • Classroom management
  • Instructional leadership
  • Elderly care
  • Schedule management
  • Stress reduction techniques
  • Social skills training
  • Adaptable
  • Appointment booking
  • Toddler care experience
  • Behavior management
  • Life skills coaching
  • Relationship building and management
  • Community engagement
  • Self-advocacy support
  • Suicide prevention
  • Patient safety management
  • Youth mentoring
  • Classroom organization
  • Early childhood education
  • Basic housekeeping
  • Emotional support
  • First aid training
  • Life skills training
  • Laundry
  • Substance abuse awareness
  • Fundraising strategies
  • CPR training
  • Light housekeeping
  • Substance abuse prevention
  • Complex Problem-solving
  • Clinical documentation
  • Relationship building and networking
  • Cultural awareness
  • Community integration
  • Youth supervision
  • Parent-teacher communication
  • Teamwork and collaboration
  • Addiction expertise
  • Compliance
  • Grief counseling
  • Multitasking Abilities
  • Skill building
  • Organizational skills
  • Patient care
  • Critical thinking
  • Patient confidentiality
  • Crisis handling
  • Documentation skills
  • Nonviolent communication
  • CPR expertise
  • First aid proficiency
  • Cardiac arrest management
  • Meal preparation
  • Personal hygiene assistance
  • Feeding assistance

Certification

  • Home Health Aide (HHA) Certification
  • First Aid Certification
  • Basic Life Support Certification (BLS)

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music
  • Blogging
  • Acting and Theater
  • Drawing and Painting
  • I have a passion for photography and editing photos
  • Photography
  • Creative Writing
  • Surfing
  • Hiking
  • Camping
  • Running
  • Kayaking
  • Environmental Conservation Projects
  • Animal Welfare Advocacy
  • Volunteer Work
  • Homelessness Outreach
  • Participating in fundraising events to support local charities, schools, or community projects

Timeline

Today's Loving Care Community Outreach/Momentum

Jasper Campbell
08.2024 - Current

Mental Health Technician

Springwoods Behavioral Health
02.2022 - 02.2024

Lead Youth Counselor

Boys and Girls Club NWA
01.2022 - 08.2023

Private Nanny

Amanda and Zach Hines
05.2021 - 08.2024

Hospitality Aide

Circle Of Life Hospice & Legacy Lodge
02.2021 - 02.2022

Substitute Teacher, K-12

Fayetteville Montessori School
02.2018 - 08.2022

No Degree - Psychology

University of Arkansas
Josephine Lawson