Josie McKain
Hamilton,OH
Summary
Organized and dependable student who is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Volunteer Cafe Assistant
The 86 Coffee Shop
08.2023 - Current
- Enhanced customer satisfaction by providing timely and accurate order processing.
- Increased repeat business by fostering strong relationships with customers through exceptional service.
Pace Leader
University of Cincinnati
08.2023 - Current
- Lead first year students in three main projects of the year making sure requirements are met and deadlines are set in place through the business college.
- Guide students along in making sure inclusiveness, professionalism and a good work ethic are present in and out of the classroom to achieving learning communities goals .
Server/ Bartender
Northstar Cafe
01.2021 - Current
- Display effectiveness to guests and customers in a fast, friendly, and efficient manner while coordinating with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Swift movement as guests appreciates the service with the food quality being a perk as we produce $6,500-$18,000 in revenue in a given day.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Bachelor of Business Administration - Business Marketing
University of Cincinnati, Carl H. Lindner College of Business
05.2026
Skills
- Time management
- Attention to detail
- Team collaboration
- Sales techniques
Affiliations
- Kappa Alpha Theta/ Vice President Finance and Facilities Management Director
- Varsity Sales Team/ Striving for real world experience in applying the Sales Processs.
leadership community engagement
- Kappa Alpha Theta, Panhellenic Greek Community, University of Cincinnati. Elected for MDC ( Membership Development Committee) by other active pledge members to assess the current conditions of each pledge class and actively use positive programming to ensure inclusiveness. Served as Facilities Management Director of our sorority to ensure rules are followed, and the fundamentals of a house are all up to date. Elected Vice President Finance to facilitate billing types of each member and maintain our budget thorough each event we do.
- Student Youth Leader, New Life Chapel, Liberty Twp, Ohio. Provide a place of community to the youth of the church, new or members. Foster conversations around the Gospel and what it means to be saved with 8-10 girls per group. Complete delegated tasks such as set up or clean up of events held on Sunday night for 30-40 students.
projects
Tee'd Golf LLC, 08/2021-05/2022, Operated an Instagram and Etsy shop for golf fans filled with our new trendy apparel. Created unique outerwear, selling 30 presale orders within the school in one week at $35 per sweatshirt. Established and filed an official LLC in December of 2021 with a bank account through Telhio Credit Union.
Timeline
Volunteer Cafe Assistant
The 86 Coffee Shop
08.2023 - Current
Pace Leader
University of Cincinnati
08.2023 - Current
Server/ Bartender
Northstar Cafe
01.2021 - Current
Bachelor of Business Administration - Business Marketing
University of Cincinnati, Carl H. Lindner College of Business