Josie Ramos
San Diego,CA
Summary
Offering blend of interpersonal skills and passion for employee development, eager to learn and grow in human resources environment. Contributes understanding of organizational behavior and labor laws, along with ability to manage recruitment and onboarding processes. Ready to use and develop talents in employee engagement and conflict resolution in Human Resources Manager role.
Overview
7
7
years of professional experience
Work History
HUMAN RESOURCES MANAGER
Hoist Fitness Systems Inc.
08.2024 - 11.2024
- Managed end-to-end recruitment, including interviewing and hiring
- Oversaw training programs, professional development, and safety initiatives
- Administered benefits programs, including open enrollment, health insurance, and retirement plans
- Created and updated employment policies and procedures, fostering a compliant and inclusive workplace
- Executed employee recognition programs and organized events to boost morale
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
HUMAN RESOURCES GENERALIST
Kyocera International INC.
09.2019 - 05.2024
- Streamlined On-boarding: Implemented a new onboarding program, reducing ramp-up time for new hires
- Boosted Engagement: Spearheaded initiatives that increased employee satisfaction scores
- Conflict Resolution: Conducted investigations and mediated workplace disputes with positive outcomes
- Enhanced Recruitment: Represented the company at job fairs, increasing applications from qualified candidates
- Facilitated improved teamwork: Successfully mediated employee conflicts, resulting in improvement in team collaboration metrics
- Data-Driven Decisions: Maintained HRIS records, enabling strategic reporting and insights
- Empowered managers and employees: Provided comprehensive guidance on talent management, payroll, FMLA, and benefits to managers and employees
- Elevated manager effectiveness: Coached managers on employee engagement, documentation, discipline, and performance improvement plans, leading to a reduction in employee grievances
- Maintained compliance: Collaborated with payroll to ensure accurate pay data uploads and supported managers in adhering to wage and hour regulations
- Facilitated criminal background check process for new hires.
HUMAN RESOURCES GENERALIST
Pacific Bay Recovery
11.2017 - 08.2019
- Successfully implemented a fully integrated HRIS platform from iSolve HMS, replacing outdated systems
- This resulted in improved data analysis, reporting, and planning capabilities, along with streamlined daily HR functions
- Managed the full recruitment cycle, ensuring a smooth onboarding process
- Oversaw employee benefits administration, including FMLA certification
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
- Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
- Facilitated criminal background check process for new hires.
Education
Master of Arts - Organizational Leadership
Point Loma Nazarene University
San Diego, CA05.2021
Bachelor of Arts - Organizational Management
Point Loma Nazarene University
San Diego, CA12.2019
HR Certificate - Human Resource Management
University of California
La Jolla, CA07.2012
Skills
- PDL/PFL/CFRA/FMLA
- Employee Performance Improvement
- CLIA Protocol Knowledge
- Staff Coaching & Mentoring
- Employee relations
- Microsoft office proficiency
- Employee relation
- Training and mentoring
- Corrective action planning
- HR policies and procedures
- New employee orientation
- Leadership development
- Records management
- Benefits and compensation management
Affiliations
- Society of Human Resources Management (SHRM), Member
- SHRM Mentorship, HR Career Mentoring Program
- UPLIFT San Diego Organization, Home Team Volunteer Advocate
- Jacobs & Cushman San Diego Food Bank, Volunteer Food Distribution
Timeline
HUMAN RESOURCES MANAGER
Hoist Fitness Systems Inc.
08.2024 - 11.2024
HUMAN RESOURCES GENERALIST
Kyocera International INC.
09.2019 - 05.2024
HUMAN RESOURCES GENERALIST
Pacific Bay Recovery
11.2017 - 08.2019
Master of Arts - Organizational Leadership
Point Loma Nazarene University
Bachelor of Arts - Organizational Management
Point Loma Nazarene University
HR Certificate - Human Resource Management
University of California
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