Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Josie Rogers

Richmond,VA

Summary

I am committed to what I love to do. I am currently studying human development and family science as well as studio art with the hopes to graduate with a degree in art therapy. I am reliable and productive with my time. I am taking this semester off for family reasons with hopes to spend more time being productive not only in the workplace, but outside with continuing my passions of creativeness.

Overview

2
2
years of professional experience

Work History

Manager

philidelphia quarry
Richmond, VA
04.2022 - 08.2023
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Provided leadership during times of organizational change or crisis situations.
  • Implemented new technologies to streamline operations, reduce costs, and improve customer service.
  • Analyzed customer feedback data to develop action plans for improving services offered.

Personal Assistant

Estes Trucking
Richmond, VA
04.2021 - 08.2022
  • During this time, I worked personally for Martha Grover. My job consisted of paperwork organization, errands, home and personal organization, and many day to day jobs that are smaller but were helpful in keeping her work lighter.
  • Managed office supplies inventory and placed orders when necessary.
  • Scanned documents into electronic format for storage in a secure database system.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Administered medication and medical treatments, following physician orders.

Education

Bachelor of Arts - Human Development And Family Studies

Samford University
Birmingham, AL

Skills

  • Strategic Planning
  • Performance Management
  • Business Development
  • Marketing
  • Operations Management
  • Verbal and Written Communication
  • Schedule Preparation
  • Project Management
  • Performance Evaluations
  • Sales Techniques
  • Time Management
  • Key Performance Indicators
  • Customer Relationship Management (CRM)
  • Team Leadership
  • Negotiation

Timeline

Manager

philidelphia quarry
04.2022 - 08.2023

Personal Assistant

Estes Trucking
04.2021 - 08.2022

Bachelor of Arts - Human Development And Family Studies

Samford University

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Josie Rogers