JOSIE SHETTERLY
Hoskins Drug Store
Clinton,TN
2
years of professional experience
Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in a fast-paced environment.
Work History
Waitress Cashier
1 Year 9 Months- Managed front-of-house pressure to ensure timely service delivery.
- Provided consistent and efficient service to enhance guest satisfaction.
- Resolved seating conflicts or delays to minimize guest wait times.
- Promptly resolved seating conflicts or delays.
- Maintained guest experience.
- Focused on delivering a positive guest experience during each visit.
- Maintained clean and organized dining areas.
- Kept dining areas clean and organized to enhance guest satisfaction.
- Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and timely order delivery.
- Assisted in training new staff on menu items, service standards, and operational procedures.
- Managed cash register operations, handling transactions accurately and efficiently during peak hours.
Dog Sitter
2 Years 5 Months- Coordinated with owners to align pet care with individual needs.
- Specialized in managing care for high-energy breeds to ensure their well-being.
- Maintained nutritional balance.
- Kept pets happy and healthy.
- Enhanced accountability.
- Provided daily care and attention to ensure pets' happiness and health.
Team Member
4 Months- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated point-of-sale systems accurately to process transactions efficiently and effectively.
- Maintained store inventory levels through regular stock checks and replenishment processes.
- Collaborated with team members to ensure timely execution of daily operational tasks.
- Resolved customer complaints promptly, fostering positive relationships and loyalty to the brand.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School
Skills
Cash handling
Customer service
High-Volume Service
Upselling techniques
Customer service management
Time management
Stress prioritization
Sanitation & Health Code Compliance
Team Collaboration
Client relations
Proactive problem-solving
Active listening
Timeline
Team Member
Tractor Supply Company
11.2025 - 03.2026Read More
Waitress Cashier
Hoskins Drug Store
12.2024 - CurrentRead More
Dog Sitter
04.2024 - CurrentRead More
Anderson County High School
High School
Read More