Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Josie Simon

Greenville,TX

Summary

As a newly certified phlebotomist with a solid foundation in blood specimen collection and patient care. I am eager to bring my skills and enthusiasm to a healthcare team. My recent phlebotomy training has equipped me with up-to-date knowledge of venipuncture and capillary puncture techniques, as well as a strong commitment to maintaining the highest standards of safety and accuracy in the laboratory environment.



Overview

11
11
years of professional experience
1
1
Certification

Work History

Licensed Esthetician

Beauty Mark'd By Jo
10.2020 - 10.2023
  • Analyzed skin condition and made appropriate treatments & product recommendations.
  • Developed individualized, therapeutic skin care programs.
  • Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
  • Improved clientele retention with exceptional customer service and follow-up care.
  • Provided specialized facials, chemical peels, microdermabrasion, and other advanced treatments to address various skin concerns.

Patient Account Representative

Conifer Health Solutions LLC
05.2016 - 04.2019
  • Prepared and filed medical insurance claims electronically.
  • effectively followed-up on claim submission and; remittance review for insurance collections
  • Provided A/R support for the team members that may be absent or backlogged.
  • Updates plan IDs, adjusts patient or payor demographic/insurance information, notates account in detail.
  • Reviews contracts and identify billing or coding issues and request re-bills, secondary billing, or corrected bills as needed.

Medical Biller/Collector

Coram Specialty Infusion Services
05.2013 - 07.2014
  • Prepared and electronically submitted medical insurance claims & appeals.
  • Communicated with insurance providers to follow up on claims status and resolve denied claims issues.
  • Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
  • Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
  • Collected payments and applied to patient accounts, posted contractual adjustments on regular basis.

Medical Check-In & Check Out Clerk

Florida Medical Clinic
10.2012 - 04.2013
  • Facilitated communication between medical providers and patients by acting as a liaison regarding test results or follow-up care instructions.
  • Increased patient satisfaction, managing insurance verifications and addressing billing inquiries professionally and promptly.
  • Answered phone calls messages for 3 physicians at a pain management, medical facility, scheduling appointments, and handling patient inquiries.
  • Effectively managed front office by scheduling appointments, answering calls & maintaining files, collecting payments, check in-check-out patients, confirmed and scheduled appointments for surgeries and consultations.
  • Provided exceptional customer service to patient in a calm, warm and friendly manner.

Education

High School Diploma -

Greenville High School
Greenville, TX
05.2002

Diploma - Medical Assistant

Education America
Garland, TX
12.2003

Diploma: Medical Ins. Coding & Billing Specialist - Medical

Westwood College
Dallas, TX
12.2007

Diploma: Esthetician -

Ogle School Hair Skin Nails
Dallas, TX
05.2020

Diploma: Phlebotomy -

Journey Medical Training Center
Frisco, TX
06.2024

Skills

  • Proficient in Routine Venipuncture & Capillary Techniques
  • Knowledge in laboratory procedures and specimen collection protocols
  • Effective communication and interpersonal skills
  • Knowledgeable in HIPAA & PHI Compliance
  • Proficient in Routine Venipuncture & Capillary Techniques
  • Urine Sample and specimen collection
  • Adherence to sterility and Infection control guidelines
  • Familiarity with electronic health records (EHR) and laboratory Information systems (LIS)
  • Excellent patient care skills, focused on minimizing discomfort and anxiety
  • Dexterity & Attention to Detail

Certification

  • Licensed Esthetician (TX Dept of Licensing & Regulations - 2020
  • Certified Phlebotomist (NHA) - 2024

Timeline

Licensed Esthetician

Beauty Mark'd By Jo
10.2020 - 10.2023

Patient Account Representative

Conifer Health Solutions LLC
05.2016 - 04.2019

Medical Biller/Collector

Coram Specialty Infusion Services
05.2013 - 07.2014

Medical Check-In & Check Out Clerk

Florida Medical Clinic
10.2012 - 04.2013

High School Diploma -

Greenville High School

Diploma - Medical Assistant

Education America

Diploma: Medical Ins. Coding & Billing Specialist - Medical

Westwood College

Diploma: Esthetician -

Ogle School Hair Skin Nails

Diploma: Phlebotomy -

Journey Medical Training Center

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Josie Simon