Josie Smith
Bellingham,WA
Summary
Dynamic and detail-oriented professional with a strong work ethic, honed at Skylark's Hidden Cafe. Proven ability to enhance customer satisfaction through meticulous attention to detail and warm interpersonal communication. Skilled in collaborative teamwork and maintaining high standards of cleanliness, ensuring a welcoming environment for all guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Host and Expediter
Skylark's Hidden Cafe
07.2024 - Current
- Greet and seat customers in a kind and welcoming manner.
- Take reservations by phone and walk-in, keeping scheduling demands, and kitchen output in mind to avoid overbooking.
- Buss and reset tables to ensure our dining area is clean and ready for new guests.
- Roll breakfast and dinner silverware to ensure we are well prepared to seat guests.
- Communicate with bartenders and servers to ensure each guest is well cared for.
- Restock condiments and to-go areas.
- Clean, restock, or help coworkers with their tasks during slow periods to stay productive throughout the day.
- Sweep dining areas and clean bathrooms to maintain a welcoming appearance.
Server/Dishwasher Supervisor
The Firs Bible and Missionary Conference
08.2022 - 01.2024
- Bussed and reset tables to keep the dining room and work areas clean.
- Greeted guests and sought answers and solutions to their questions and dietary restrictions.
- Washed and put away all plates and dining utensils.
- Vacuumed the dining room to maintain a cleanly environment for our guests.
- Swept and mopped the kitchen to uphold food safety standards.
Education
Associate of Arts -
Whatcom Community College
Bellingham, WA06-2025
Skills
- Customer service
- Meticulous attention to detail
- Collaborative teamwork
- Effective communication
- Strong work ethic
Certification
Washington State Food Worker Card
Timeline
Host and Expediter
Skylark's Hidden Cafe
07.2024 - Current
Server/Dishwasher Supervisor
The Firs Bible and Missionary Conference
08.2022 - 01.2024
Associate of Arts -
Whatcom Community College
Awards
2025 Front of House Service Award presented by Skylark's Hidden Cafe