Josie Tobin
Boise,ID
Summary
Successful at keeping kitchen operations moving quickly and accurately to produce high-quality, attractive dishes that meet guest and business demands. Knowledgeable about labor and inventory controls, effective leadership, and menu planning.
Overview
4
4
years of professional experience
Work History
Kitchen Supervisor
Spitfire Tacos + Tequila
12.2023 - Current
- Trained new team members on kitchen procedures, safety protocols, and company standards.
- Planned and executed promotions and special events in close collaboration with management.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Collaborated with front-of-house staff to ensure seamless guest experiences from order placement to meal delivery.
- Participated in weekly management meetings to discuss ongoing challenges, successes, and strategies for continued improvement.
- Implemented standardized portion control practices for consistency across all dishes served at the establishment.
- Ensured consistent quality of dishes by overseeing recipe execution and conducting regular taste tests.
- Monitored food preparation, production, and plating for quality control.
- Reviewed employee performance regularly, providing constructive feedback for improvement opportunities.
Conformation Specialist
DaBella
08.2023 - 11.2023
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Completed data entry tasks with accuracy and efficiency.
Kitchen Supervisor
Sawyer Brewing Co
06.2020 - 07.2023
- Monitored food preparation, production, and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve the issue.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Coordinated kitchen activities with front-of-house staff for seamless service.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes, and reduce waste.
Education
High School Diploma -
Spearfish High School
Spearfish, SD05.2023
Skills
- Operations Management
- Staff Training
- Operational Problems Analysis
- Kitchen Organization
- Sanitation Standards
- Policy Enforcement
- Cost Control
- Waste Reduction
- Schedule Coordination
- High-volume dining
- Performance Improvement
- Order delivery practices
- Task Delegation
Timeline
Kitchen Supervisor
Spitfire Tacos + Tequila
12.2023 - Current
Conformation Specialist
DaBella
08.2023 - 11.2023
Kitchen Supervisor
Sawyer Brewing Co
06.2020 - 07.2023
High School Diploma -
Spearfish High School
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