JOSIE TUFAGA
San Diego,CA
Summary
Organized Executive Assistant with over 10 years of experience in administrative support, database management and event coordination. Prioritizes projects and multitasks effectively to achieve project goals and deadlines. Highly dependable and ethical with excellent relationship building skills.
Overview
13
13
years of professional experience
Work History
Founder & CEO
Craftco Customs
01.2023 - Current
- Established a successful home business by identifying the target demographic & creating deep connections with the community.
- Developed strong partnerships with key industry players, contributing to an increased market presence.
- Drove revenue growth by launching new products and services that met customer demands.
Executive Assistant/Office Manager
Z57
01.2020 - 11.2022
- Prepared documents, reports, schedules, travel itineraries and presentations for executives and board members
- Produced accurate office files, updated spreadsheets and maintained customer databases while troubleshooting data issues
- Oversaw office inventory levels by ordering, stocking and coordinating shipment deliveries and vendor appointments
Administrative Director & Events Manager
Recalibrate 360
04.2019 - 03.2020
- Managed logistics of events planning, booking & marketing/promotion. Including client onboarding to registration setup to market research & scouting venues
- Provide on-site management including event materials, check-in, vendor relations, AV/IT support, coordinating meals and breaks for speakers/staff, inputting attendee information into customer database, post event statistics & follow up.
- Oversee entire event lifecycle from concept to execution
Senior Sales Administrative Executive
FortuneBuilders Inc.
09.2017 - 04.2019
- Supervised sales team of 60 people with a $1.7 million dollar average quarterly revenue, stepping in to support employees and deliver smooth sales processes for clients.
- Create client accounts on various databases & platforms and provide tech support & troubleshooting
- Attend daily meetings with Head Sales Executives; Organized logistics and materials for each meeting, updated spreadsheets and pulled reports from online CRM
Junior Office Manager
FortuneBuilders Inc.
03.2015 - 06.2017
- Assist Office Manager by monitoring inventory levels, managing supply requests, and overseeing expense reports
- Research & acquire new properties for growing departments. Create a replicable system for each office to adhere to.
Marketing Assistant
FortuneBuilders Inc.
03.2013 - 03.2015
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
Front Desk Administrator
FortuneBuilders Inc.
11.2012 - 03.2013
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Education
High School Diploma -
Lincoln High School
San Diego, CA06.2009
Skills
- Database and Client Management Systems
- Microsoft Office Suite / Google Suite Proficient
- Executive Support & Schedule Management
- Report Preparation and Analysis
- Spreadsheet Upkeep & Creation
- Travel Arrangement Coordination
- Confidentiality and Data Protection
- Professional Client & Vendor Communication
Timeline
Founder & CEO
Craftco Customs
01.2023 - Current
Executive Assistant/Office Manager
Z57
01.2020 - 11.2022
Administrative Director & Events Manager
Recalibrate 360
04.2019 - 03.2020
Senior Sales Administrative Executive
FortuneBuilders Inc.
09.2017 - 04.2019
Junior Office Manager
FortuneBuilders Inc.
03.2015 - 06.2017
Marketing Assistant
FortuneBuilders Inc.
03.2013 - 03.2015
Front Desk Administrator
FortuneBuilders Inc.
11.2012 - 03.2013
High School Diploma -
Lincoln High School
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