Josie Venem
Albert Lea,MN
Summary
After graduating from Albert Lea High School in 2021, I attended Mankato State University for four semesters before transferring to Riverland Community College in the fall of 2023. After graduating in May of 2024 I hope to find a job in the business field. Fortunately, I am uncertain to what I would like my career to be and am open to all ideas. I have experience in mainly bartending and serving but I do have a few years of child care under my belt.
I am a team player who wants to succeed in not only the work field but also in life. I enjoy being creative and talking with customers. I hope to find a job that allows me to be active and also helps me grow as an individual.
Overview
5
5
years of professional experience
Work History
Childcare Counselor
Albert Lea Family YMCA
04.2019 - 05.2021
- Enhanced children''s emotional development by implementing creative and engaging activities.
- Reduced behavioral issues by establishing clear rules and expectations in the childcare environment.
- Provided individualized support for children with special needs, improving their social integration and overall wellbeing.
- Promoted a safe and nurturing environment for all children, leading to increased parental satisfaction.
Bartender
Geneva Bar & Grill
03.2021 - 08.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
JDs Hideaway
09.2022 - 12.2022
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Waitress
Thirsty Fox Pub And Grill
02.2023 - 06.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Private Nanny
Private Family
06.2023 - 08.2023
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Implemented daily routines for optimal child development and created a structured environment.
- Encouraged social interactions through playdates, group outings, and community events.
- Assisted with homework and school projects, fostering a love for learning in the children.
Waitress
Bleachers Bar & Grill
04.2023 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
Albert Lea Senior High School
Albert Lea, MN05.2021
Minnesota State University - Mankato
Mankato, MNAssociate of Arts - Business
Riverland Community College
Austin, MN05.2024
Skills
- Customer Service
- Complaint resolution
- Salesmanship
- Upselling techniques
- Positive Reinforcement
- Activity Planning
- Child Safety
- Cash handling
Timeline
Private Nanny
Private Family
06.2023 - 08.2023
Waitress
Bleachers Bar & Grill
04.2023 - Current
Waitress
Thirsty Fox Pub And Grill
02.2023 - 06.2023
Bartender
JDs Hideaway
09.2022 - 12.2022
Bartender
Geneva Bar & Grill
03.2021 - 08.2022
Childcare Counselor
Albert Lea Family YMCA
04.2019 - 05.2021
High School Diploma -
Albert Lea Senior High School
Minnesota State University - Mankato
Associate of Arts - Business
Riverland Community College