Josie Wilson
Jackson,TN
Summary
Dynamic and innovative professional with a proven track record at Dot Foods Inc. Excelled in enhancing service levels and inventory management, boosting key metrics. Demonstrated exceptional attention to detail and adaptability in fast-paced environments while also seeking opportunities to help others learn and grow within the company.
Overview
8
8
years of professional experience
Work History
Warehouse Specialist
Dot Foods Inc.
02.2023 - Current
- Provided Ingersoll DC with remote inventory support and training from Aug 2024 to Feb 2025.
- Trained multiple DC's on service level reporting including Manchester & Chicago.
- Worked with warehouse, transportation, and sales to ensure optimal customer service
- DC researcher for service level
- Monitored/reported on COI budget
- Reviewed credit/debit memos for inaccuracies
- Managed Inventory team
- Supported Idaho and Chicago with PFM recovery tactics.
- Recoded/researched inventory discrepancies with AS400, TMW, and Avigilon.
- Hosted Key Metric meeting monthly in 2024
- Worked with warehouse floor on understanding service level on a deeper level
Warehouse Lead
Dot Foods Inc.
03.2022 - 02.2023
- Oversaw warehouse staff and maintained efficiency in past paced environment
- Picked up additional tasks including the warehouse safety inspection while the company was going through position rotations that left the shift without a shift manager
- Collaborated with management to implement new initiatives and policies.
- Participated in production while orchestrating the shift.
- Consistently hit daily goals and due outs.
Warehouse Material Handler
Dot Foods Inc.
09.2019 - 03.2022
- Trained in all production warehouse operations
- Trained on mule, order picker, narrow aisle, and stand up machines
- Limited errors while maintaining production levels over 100%
- Participated in the Chep Expense Reduction and BBS teams to eliminate safety risks and cost for the company
- Maintained a clean and safe work environment by following safety protocols and conducting regular inspections.
Assistant Manager
Stage Stores Inc Peebles
09.2016 - 09.2019
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist employees and maintain excellent customer service.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Traveled to other sister stores to prepare them for corporate visits
- Worked directly with district and regional managers
- Supervised day-to-day operations to meet performance, quality and service expectations.
Education
Personal Training Certification -
National Academy of Sports Science
Online04-2018
High School Diploma -
Dyer County High School
Newbern, TN05-2016
Skills
- Attention to detail
- Problem-solving
- Operations monitoring
- Management experience
- Goal Oriented
- Customer Service
- Self disciplined
- Efficient
- Adaptive
- Innovative
Timeline
Warehouse Specialist
Dot Foods Inc.
02.2023 - Current
Warehouse Lead
Dot Foods Inc.
03.2022 - 02.2023
Warehouse Material Handler
Dot Foods Inc.
09.2019 - 03.2022
Assistant Manager
Stage Stores Inc Peebles
09.2016 - 09.2019
Personal Training Certification -
National Academy of Sports Science
High School Diploma -
Dyer County High School
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