Josie Zanker
Manchester
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
11
11
years of professional experience
Work History
Scanning Coordinator
Fareway Meat Market
08.2017 - 12.2024
- Trained new team members on proper use of scanners and other tasks related to the job duties.
- Consistently monitored and addressed inventory or pricing issues promptly, ensuring minimal disruption to store operations.
- Developed and maintained relationships with vendors to ensure timely and accurate deliveries.
- Monitored daily workflow to prioritize tasks and ensure all deadlines were met.
- Implemented and enforced corporate and departmental policies and service standards.
- Drafted and monitored employee scheduling.
- Resolved conflicts between employees in an efficient manner while maintaining a positive work environment for all individuals involved.
Group Fitness Instructor
Jazzercise Lincoln North
08.2017 - 12.2024
- Led energizing, fun and safe group classes for range of fitness levels.
- Educated participants on proper form, anatomy and modification of moves.
- Coached and motivated class participants to achieve fitness goals.
- Greeted members warmly and built rapport with class participants and instructors.
- Instructed clients on the use of various types of equipment such as weights, bands, and exercise balls.
- Maintained accurate records of attendance and other pertinent information related to the program and client's success.
Cashier Team Lead/Scanning Coordinator
Fareway Meat & Grocery
02.2014 - 08.2017
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
- Delivered quick, professional, and friendly check-out experience to the customers.
- Trained new cashiers on operational procedures, policies, and standards.
- Communicated regularly with store manager regarding inventory levels, customer inquiries, new product offerings and weekly advertising.
- Learned duties for various positions and provided backup when needed.
- Managed a high level of attention to detail in recording and maintaining accurate product data.
Education
Associate of Arts - Marketing Management
Hawkeye Community College
Waterloo, IASkills
- Data entry proficiency
- Customer service
- Multitasking and organization
- Teamwork and collaboration
- Effective communication
- Time management
- Documentation and recordkeeping
Timeline
Scanning Coordinator
Fareway Meat Market
08.2017 - 12.2024
Group Fitness Instructor
Jazzercise Lincoln North
08.2017 - 12.2024
Cashier Team Lead/Scanning Coordinator
Fareway Meat & Grocery
02.2014 - 08.2017
Associate of Arts - Marketing Management
Hawkeye Community College
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