Josie Zanker
Manchester
Summary
Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
11
11
years of professional experience
Work History
Scanning Coordinator
Fareway Meat Market
Lincoln, NE
08.2017 - 12.2024
- Trained new team members on proper use of scanners and other tasks related to the job duties.
- Consistently monitored and addressed inventory or pricing issues promptly, ensuring minimal disruption to store operations.
- Developed and maintained relationships with vendors to ensure timely and accurate deliveries.
- Monitored daily workflow to prioritize tasks and ensure all deadlines were met.
- Implemented and enforced corporate and departmental policies and service standards.
- Drafted and monitored employee scheduling.
- Resolved conflicts between employees in an efficient manner while maintaining a positive work environment for all individuals involved.
Group Fitness Instructor
Jazzercise Lincoln North
Lincoln, NE
08.2017 - 12.2024
- Led energizing, fun and safe group classes for range of fitness levels.
- Educated participants on proper form, anatomy and modification of moves.
- Coached and motivated class participants to achieve fitness goals.
- Greeted members warmly and built rapport with class participants and instructors.
- Instructed clients on the use of various types of equipment such as weights, bands, and exercise balls.
- Maintained accurate records of attendance and other pertinent information related to the program and client's success.
Cashier Team Lead/Scanning Coordinator
Fareway Meat & Grocery
Marion, IA
02.2014 - 08.2017
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally.
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies.
- Delivered quick, professional, and friendly check-out experience to the customers.
- Trained new cashiers on operational procedures, policies, and standards.
- Communicated regularly with store manager regarding inventory levels, customer inquiries, new product offerings and weekly advertising.
- Learned duties for various positions and provided backup when needed.
- Managed a high level of attention to detail in recording and maintaining accurate product data.
Education
Associate of Arts - Marketing Management
Hawkeye Community College
Waterloo, IASkills
- Data entry proficiency
- Customer service
- Multitasking and organization
- Teamwork and collaboration
- Effective communication
- Time management
- Documentation and recordkeeping
Timeline
Scanning Coordinator
Fareway Meat Market
08.2017 - 12.2024
Group Fitness Instructor
Jazzercise Lincoln North
08.2017 - 12.2024
Cashier Team Lead/Scanning Coordinator
Fareway Meat & Grocery
02.2014 - 08.2017
Associate of Arts - Marketing Management
Hawkeye Community College