Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Josieannett Osorio Alvarez

Kissimmee,FL

Summary


Experienced customer service professional with over 4 years of expertise in coordinating shipments. Highly skilled in handling complex customer issues and dedicated to fostering positive customer experiences. Driven by efficiency, well-organized, and committed to a team-oriented approach, with a strong focus on achieving customer satisfaction, meeting business goals, and attaining sales excellence. Adheres to the highest standards in all aspects of work.

Overview

9
9
years of professional experience

Work History

Packer Associate

Amazon
07.2022 - 08.2023
  • Completed daily orders with expert picking and packing of shipments.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Assembled boxes, cartons and containers to package items.

Home Care Aide

Euro Home Care LLC
07.2022 - 05.2023
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Warehouse Logistics Employee(High-End Brands)

Macys
11.2017 - 09.2021
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
  • Receive high-end brand products, verifying quantities and inspecting for any damage or discrepancies.
  • Collaborate closely with colleagues in warehousing, quality control, and logistics teams to ensure seamless operations.

Packaging Inspection Technician

Bemis Healthcare Packaging
02.2014 - 11.2017
  • Followed quality assurance policies and procedures to verify work of production team.
  • Inspected various units using instruments and proper techniques for reliable results.
  • Conduct comprehensive inspections of medical packaging materials, including sterile barriers, labels, cartons, and inserts.
  • Provided feedback to production team regarding product quality.
  • Maintain meticulous records of inspection findings, including photographs and detailed reports.
  • Document any discrepancies, non-conformities, or deviations from quality and regulatory standards.

Education

Associate of Science - Nursing

Columbia University
Puerto Rico
09.2013

High School Diploma -

Carlos Escobar Lopez
Puerto Rico
05.2011

Skills

  • Accident Prevention
  • Data Accuracy
  • 60 words per min
  • Use of office programs like: Word, Excel ect
  • Customer Service
  • Bilingual Spanish - Native English intermediate
  • Document Management and Storage
  • Workflow Management
  • Filing and Data Archiving
  • Email Marketing

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Packer Associate

Amazon
07.2022 - 08.2023

Home Care Aide

Euro Home Care LLC
07.2022 - 05.2023

Warehouse Logistics Employee(High-End Brands)

Macys
11.2017 - 09.2021

Packaging Inspection Technician

Bemis Healthcare Packaging
02.2014 - 11.2017

Associate of Science - Nursing

Columbia University

High School Diploma -

Carlos Escobar Lopez

Similar Profiles

CREATE PROFILE
Josieannett Osorio Alvarez