Josie Smith
Benton,AR
Summary
Business professional with attentive eye to detail and inclination to be highly organized. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team collaboration and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving. Successfully handled high-volume call management and appointment scheduling, contributing to efficient workflow. Demonstrated positive communication skills to foster welcoming environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant
Wardlaw Orthodontics
08.2019 - 07.2025
- Assessed patient needs and provided tailored oral hygiene guidance alongside attentive care during treatments.
- Assisted in providing chairside care to patients. Supported patient interactions to enhance comfort and understanding. Facilitated communication between patients and healthcare providers.
- Maintained comprehensive documentation in treatment cards to uphold precise record-keeping standards.
- Performed thorough sterilization of instruments to maintain hygiene standards in clinical settings.
- Achieved a consistently clean work area through daily upkeep. Improved office environment weekly, fostering a more efficient workspace for all team members.
Weekend Receptionist
Jayco
07.2024 - 02.2025
- Managed inbound calls to ensure seamless connections between customers and sales representatives.
- Greeted and assisted clients, providing exceptional customer service and support.
- Maintained organized reception area, ensuring a welcoming environment for visitors.
- Increased efficiency in daily operations by maintaining clean and well-stocked reception areas, including replenishing supplies as needed.
- Maintained an organized work environment through effective filing systems and document management.
- Supported administrative staff by taking detailed messages, forwarding calls, and managing email correspondence.
- Contributed to a positive work environment by embracing a collaborative approach and offering support to fellow staff members when needed.
Education
Certified Paralegal -
University of Arkansas At Little Rock
Little Rock, AR01.2027
Associates - General Studies
University of Arkansas At Little Rock
Little Rock, AR05.2025
Undergraduate -
Pulaski Technical College
Little Rock, AR05.2023
Registered Dental Assistant -
Little Rock Dental Assistant Academy
Little Rock, AR08.2019
High School Diploma -
Benton High School
Benton, AR12.2017
Skills
- Time management capabilities
- Electronic charting
- Detail-oriented mindset
- Patient care excellence
- Team collaboration
- Patient records management
- Patient relations
- Appointment scheduling efficiency
- Conflict resolution strategies
- Multitasking
- Strong organization
- Customer service expertise
- Guest relations
- Telephone and email etiquette
- Attention to detail
- Problem-solving abilities
- Punctual and reliable
- Dependability
Certification
- Registered Dental Assistant - August 2019 - Present
- BLS / CPR - August 2019 - Present
Timeline
Weekend Receptionist
Jayco
07.2024 - 02.2025
Registered Dental Assistant
Wardlaw Orthodontics
08.2019 - 07.2025
Certified Paralegal -
University of Arkansas At Little Rock
Associates - General Studies
University of Arkansas At Little Rock
Undergraduate -
Pulaski Technical College
Registered Dental Assistant -
Little Rock Dental Assistant Academy
High School Diploma -
Benton High School