Josielyn Alcantara
Vista,CA
Summary
Proven administrative professional with a track record of enhancing office efficiency and improving data management at Belena21 Corporation. Excelled in customer service and computer skills, significantly boosting client satisfaction. Demonstrated ability to handle sensitive information with discretion and maintain high levels of confidentiality.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Belena21 Corporation
04.2020 - 04.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Lady Guard
Magic Gruop of Company
03.2012 - 06.2014
- Completed detailed reports on daily activities, incidents, or irregularities observed during shift hours.
- Assisted in emergency situations by remaining calm under pressure, following established protocols, and providing support to first responders.
- Responded quickly to alarms or other emergencies while coordinating with local law enforcement when necessary for swift resolution of incidents.
- Upheld a professional appearance and demeanor while on duty, projecting authority and confidence to deter potential threats and instill trust in clients.
Secreatry
Rooper Hardware
06.2001 - 03.2004
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Secretary
Sanchez Ricemill
01.1999 - 10.2000
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
Education
Bachelors Of Science In Computer Science - More On Eccoding
05.2010
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
Timeline
Administrative Assistant - Belena21 Corporation
04.2020 - 04.2024
Lady Guard - Magic Gruop of Company
03.2012 - 06.2014
Secreatry - Rooper Hardware
06.2001 - 03.2004
Secretary - Sanchez Ricemill
01.1999 - 10.2000
Core Gateway College - Bachelors Of Science In Computer Science, More On Eccoding