Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Administrative Associate
Sentara Healthcare
Virginia Beach, VA
11.2020 - Current
Kept office equipment functional and supplies well-stocked to promote efficient operations.
Organized, maintained and updated electronic filing systems to ensure the accuracy of documents.
Utilized office software, including word processing, spreadsheets, and databases, to complete tasks.
Provided clerical support such as answering phone calls, filling documents, copying and scanning materials.
Greeted visitors upon arrival in the unit and direct them appropriately according to their needs.
Answered family members inquiry via telephone in a timely manner while providing excellent customer service.
Helped with on boarding new employees including giving access to linens, giving lockers, setting up tracer tag to nurse responder.
Managed office supplies inventory, placing orders and ensuring cost-effective procurement.
Handled incoming & outgoing correspondence, including email, mail & package deliveries.
Coordinated with IT department to resolve technical issues & maintain office equipment.
Calling & making appointments to patient who will discharge & will go home.
Sending thank you cards to patients discharged.
Nursing Care Partner
Sentara Healthcare
Virginia Beach, VA
10.2011 - 10.2020
Assisted patients with activities of daily living such as bathing, dressing, eating, toileting, mobility and ambulation.
Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
Provided emotional support and companionship to patients and their families.
Conducted specified laboratory tests to help detect conditions and determine diagnosis.
Provided emotional support to patients and their families during difficult times.
Demonstrated knowledge of basic principles of wound care management including proper techniques for changing dressings.
Reported any changes in patient status or behavior to the nursing staff immediately.
Provided comfort measures such as back rubs, bed making, positioning in bed and chair, as requested by nurses or physicians.
Monitored vital signs including temperature, pulse rate, blood pressure and respiration.
Worked effectively in team environments to make the workplace more productive.
Store Supervisor
Red Ribbon Bakeshop Inc.
Virginia Beach, VA
11.2010 - 09.2011
Monitored stock levels and identified ordering needs.
Handled customer transactions and balanced cash drawers.
Tracked inventory and conducted cycle counts to maintain accurate records.
Supervised and coordinated activities of workers engaged in receiving, storing, testing, and shipping merchandise or materials.
Tracked orders from vendors to ensure timely arrival of goods.
Maintained updated records on product deliveries, returns, damages.
Increased sales by optimizing in-store promotional strategies.
Counted and balanced registers.
Enforced safety protocols at all times while managing store operations.
Maintained clean and organized facility to prevent accidents, damages and lost items.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Resolved customer complaints regarding storage and delivery of goods.
Identified appropriate solutions to minimize issues and quickly solve problems.
Evaluated store performance and incorporated feedback to implement improvement plans.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Audited incoming shipments against purchase orders to verify accuracy and quality standards are met.
Processed credit card payments and counted back change and currency with accuracy rate.
Supervised work of cashiers, training new team members and monitoring performance.
Skills
Customer service
File organization
Technical support
Scheduling appointments
Clerical support
Microsoft Office
Maintaining records
Affiliations
I'm an Active Choir Member of San Lorenzo Ruiz Chamber Singers.
I like cooking any kinds of foods.
I love line dancing.
I like watching TV Series.
Accomplishments
I received a WOW Moment from my patients, Co-workers, Nursing Manager & my Manager for being above & beyond on my duties.
Received a Community Service Award, During Graduation.
Former, President of Philippine National Red Cross, Arellano Chapter 1993-1995.
Treasurer of Arellano University Nursing Society, Arellano University 1994-1995.