Josihan Del Valle
West Palm Beach,FL
Summary
Through my experience in customer service i am proud to say I'm a flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Team Member
Art of boba
West Palm Beach, FL
01.2024 - 05.2024
- Answered phone calls regarding inquiries about products or services.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Participated in team meetings to discuss strategies for improvement.
- Monitored expiration dates on food items for freshness assurance.
- Identified opportunities for process improvements within the department.
- Resolved customer issues promptly in a professional manner.
- Operated cash registers to process payments from customers.
- Received, processed, and stocked merchandise in accordance with store policies.
- Collaborated with team members to achieve daily goals.
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
Crew Member Cook
Chipotle Restaurant
West Palm Beach, FL
03.2023 - 02.2024
- Assisted in checking inventory levels of all food items to ensure adequate stock levels.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Inspected finished plates before serving them to customers ensuring quality standards were met.
- Followed health and safety regulations while handling food products.
- Greeted customers warmly upon arrival and thanked them for their patronage upon departure.
- Maintained a clean, organized workspace throughout the shift.
- Adhered to company guidelines regarding portion control measures for all dishes served.
- Kept dining area clean at all times by wiping down tables after each use.
- Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
- Checked temperature of appliances regularly to ensure they are working properly.
- Communicated effectively with co-workers regarding any changes or issues with orders.
Cashier
Mcdonalds, PDI FOODS
West Palm Beach, FL
11.2021 - 02.2022
- Answered customer inquiries regarding store policies and procedures.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Balanced daily transactions on a computerized point-of-sale system.
Education
High School Diploma -
Palm Beach Lakes High School
West Palm Beach, FL05-2025
Skills
- Bilingual
- Complaint resolution
- Customer Service
- Cash Handling
- Equipment Operation
- Workplace Safety
- Teamwork and Collaboration
- Heavy Lifting
- Goal Setting and Achievement
Timeline
Team Member
Art of boba
01.2024 - 05.2024
Crew Member Cook
Chipotle Restaurant
03.2023 - 02.2024
Cashier
Mcdonalds, PDI FOODS
11.2021 - 02.2022
High School Diploma -
Palm Beach Lakes High School