Josilin Hall
Danville,VA
Summary
Detail-oriented Production Technician with expertise in machine operation and quality control. Proven ability to streamline processes and enhance safety compliance, fostering a collaborative work environment.
Dedicated Clinical Receptionist with a strong background in patient scheduling and office operations. Skilled in HIPAA compliance and effective communication, contributing to improved patient experiences and clinic efficiency.
Compassionate mentor with a focus on at-risk youth. Known for developing tailored support plans and facilitating workshops, fostering positive growth and communication among mentees.
Overview
11
11
years of professional experience
Work History
Production Technician
Cornerstone Building Brands
Rocky Mount, VA
11.2021 - Current
- Operated machinery to produce high-quality building materials efficiently.
- Conducted regular maintenance checks to ensure equipment reliability and safety compliance.
- Collaborated with team members to streamline production processes, minimizing downtime.
- Assisted in training new technicians on safety protocols and operational procedures.
- Documented production data accurately for reporting and analysis purposes.
- Trained new team members on equipment operation, safety protocols, and company policies, fostering a skilled workforce.
Clinical Receptionist
Sovah Health
Danville, VA
10.2015 - 11.2021
- Managed patient scheduling using electronic health record systems to optimize clinic efficiency.
- Facilitated communication between patients and healthcare providers to enhance service delivery.
- Processed insurance verifications and pre-authorizations, ensuring compliance with regulations.
- Trained new staff on office procedures and software applications for consistent operations.
- Oversaw front desk operations, maintaining professionalism in high-pressure situations.
- Increased accuracy in data entry through meticulous attention to detail when inputting patient demographics into electronic health record systems.
- Supported efficient office workflow through prompt distribution of incoming faxes, mail, and lab results.
Mentor, At-Risk Youth
Strategic Therapy Associates
Danville, VA
03.2019 - 06.2020
- Developed individualized mentoring plans to address academic and behavioral challenges.
- Facilitated group workshops to enhance communication and interpersonal skills among youth.
- Collaborated with families to create supportive home environments for at-risk youth.
- Monitored progress of mentees, providing feedback and adjusting strategies as needed.
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
Education
Biology
St. Pauls College
LawrencevilleHigh School Diploma -
Gretna High School
Gretna06-2008
Skills
- Testing and troubleshooting
- Quality control
- Machine operation
- Material handling equipment
- Assembly line experience
- Front desk operations
- Patient check-in
- HIPAA compliance
- Electronic medical records
- Medical terminology
- Documentation
- Paperwork coordination
- Medical charting
- Patient relations
- Appointment scheduling
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Timeline
Production Technician
Cornerstone Building Brands
11.2021 - Current
Mentor, At-Risk Youth
Strategic Therapy Associates
03.2019 - 06.2020
Clinical Receptionist
Sovah Health
10.2015 - 11.2021
Biology
St. Pauls College
High School Diploma -
Gretna High School