Work History
Education
Skills
Timeline
Generic

Josiquely Da Cruz

Mendon,MA

Work History

Operations Coordinator

Beth Isreal Deaconess Medical Center
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Used computer programs and registration systems to schedule patients for routine and complex procedures.

Branch Operations Manager

Santander Bank
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Increased client and supplier satisfaction by solving complex issues with efficient resolutions.
  • Maintained friendly and professional customer interactions.
  • Assessed employee performance and developed improvement plans.

Education

High School Diploma -

Framingham High School
Framingham, MA
06.2000

Skills

  • Organization
  • Problem Solving
  • Customer Service
  • Fluent in Portuguese and Spanish
  • Cash handling
  • Positive Attitude
  • Multitasking Abilities
  • Attention to Detail

Timeline

Operations Coordinator

Beth Isreal Deaconess Medical Center

Branch Operations Manager

Santander Bank

High School Diploma -

Framingham High School

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Josiquely Da Cruz