JOSÉ JAVIER PALOMO III
Naples,FL
Summary
Driven professional with experience at Kohl's, adept in freight handling and customer relations. Excelled in enhancing customer satisfaction and safety monitoring, demonstrating adaptability and critical thinking. Proven track record in improving operational efficiency and fostering positive customer experiences.
Overview
12
12
years of professional experience
Work History
Freight Associate
Kohl's
08.2008 - 01.2016
- Transferred incoming merchandise from Stockroom to Sales Floor.
- Performed light cleaning.
- Trained on Manual Pallet Jack and other miscellaneous warehouse equipment.
- Took initiative to provide excellent Customer Service outside department when needed.
Front End Cashier
Publix
10.2003 - 04.2007
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Approached every question or concern with calm and level-headed approach.
Education
No Degree - Liberal Arts And General Studies
Mount San Antonio College
Walnut, CANo Degree - Liberal Arts And General Studies
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
Chino High School
Chino, CA06.1983
Skills
- Warehouse Safety
- Loading and unloading
- Workplace Cleanliness
- Adaptable to change
- Pallet Jack Operation
- Freight Handling
- Safety Monitoring
- Pallet jack safety
- Truck loading and unloading
- Package labeling
- Problem-Solving
- Time Management
- Critical Thinking
- Clear Communication
- Customer Relations
- Basic Mathematics
- Microsoft Office
Languages
Spanish
Native or Bilingual
Timeline
Freight Associate
Kohl's
08.2008 - 01.2016
Front End Cashier
Publix
10.2003 - 04.2007
No Degree - Liberal Arts And General Studies
Mount San Antonio College
No Degree - Liberal Arts And General Studies
Chaffey College
High School Diploma -
Chino High School