Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Joslaire Lucien

Salem,Virginia

Summary

Dedicated Rideshare Driver with over [Number] years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record. High-performing [Job Title] bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build a brand. Known for dedication to excellence. Smooth driver and experienced [Job Title] versed in helping groups, business travelers, and VIPs with transportation needs. Always polished, professional, and discreet with passengers. Maintains strict standards and upholds a reputation for excellence with consistent on-time operations. A focused individual with proven experience transporting passengers between airports, hotels, and businesses. Possesses excellent customer service skills, valid license, and clean driving record. Committed to upholding the highest safety standards while on the job. The knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions, and resolves problems arising on the shuttle. Proactive and dependable with an excellent work ethic. Professional [Job Title] skilled in navigating city streets in inclement weather while keeping passengers safe throughout the journey. Proficient in maintaining shuttle vehicle cleanliness, completing paperwork, and maintaining accurate records. Understands and follows DOT regulations and traffic laws. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level [Job Title] position. Ready to help the team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Professional [Job Title] skilled in navigating city streets in inclement weather while keeping passengers safe throughout the journey. Proficient in maintaining shuttle vehicle cleanliness, completing paperwork, and maintaining accurate records. Understands and follows DOT regulations and traffic laws. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level [Job Title] position. Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. The knowledgeable candidate provides excellent customer service to passengers from all walks of life. Offers directions, answers questions, and resolves problems arising on the shuttle. Proactive and dependable with an excellent work ethic. A focused individual with proven experience transporting passengers between airports, hotels, and businesses. Possesses excellent customer service skills, valid license, and clean driving record. Committed to upholding the highest safety standards while on the job. Smooth driver and experienced [Job Title] versed in helping groups, business travelers, and VIPs with transportation needs. Always polished, professional, and discreet with passengers. Maintains strict standards and upholds a reputation for excellence with consistent on-time operations. High-performing [Job Title] bringing excellent safety record and high customer ratings to rideshare contracting opportunities. Committed to treating all customers with respect and works to foster positive interactions to build a brand. Known for dedication to excellence.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Uber/Lyft Driver

Uber Tecnologies Inc.
09.2016 - Current
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Followed company guidelines and policies when interacting with passengers.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Placed safety as a top priority for rides and followed community guidelines for engaging emergency personnel.
  • Adhered to all safety regulations and traffic laws while driving.
  • Responded to passenger concerns and complaints politely and professionally.
  • Picked up riders at designated locations and greeted them upon vehicle entry.
  • Used GPS to determine the fastest route to destinations to save riders money and maximize availability.
  • Completed daily vehicle maintenance and repair to guarantee a dependable and safe ride.
  • Monitored traffic patterns and adjusted routes to minimize travel time.
  • Inspected vehicles to confirm safe and fully-functioning working conditions.
  • Delivered passengers to destinations safely and on time.
  • Inspected vehicles regularly to identify and handle upkeep needs and maintain a professional appearance for customers.
  • Observed city, street, and highway driving regulations and took necessary driving precautions when transporting customers.
  • Responded with ease to sudden changes in routes and schedules.
  • Followed applicable traffic regulations and traffic laws.
  • Helped passengers with luggage, collected fares, and politely answered questions.
  • Maintained excellent condition of vehicles through refueling, cleaning, and repairing.
  • Remained calm and poised in emergent situations.
  • Checked vehicles for an adequate supply of fuel, oil, and other necessary fluids.
  • Followed designated routes and schedules while operating vehicles.
  • Adhered to a tight schedule and met departure and arrival deadlines.
  • Developed deep knowledge of local routes and area destinations.
  • Communicated with passengers regarding the estimated time of arrival.
  • Planned routes based on knowledge of local areas, GPS information, and customer preferences.
  • Checked the condition of the vehicle's tires, brakes, and safety equipment to maintain systems in working order.
  • Assisted elderly and disabled passengers entering and exiting the shuttle.
  • Observed passengers during the journey and reported any suspicious behavior.
  • Maintained impeccable records of daily drives, vehicle maintenance, and notable incidents.
  • Drove VIPs to corporate events and meetings.

Slot Machine Technician

Mohegan Sun Casino And Resort
10.2003 - 03.2015
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating the performance and reliability of gaming devices.
  • Coordinated, managed, and organized special projects relevant to new machine installations, conversions, slot moves, player tracking, and signs.
  • Conducted routine inspections to verify compliance with gaming control.
  • Adjusted [Type] and [Type] electronic and electro-mechanical equipment to verify maximum efficiency.
  • Wrote technical reports and developed graphs, schematics, and charts to describe and illustrate system operating characteristics, malfunctions, and functional limitations.
  • Responded to inquiries by addressing player questions about game operations, machine functions, and payouts.
  • Explained game instructions and rules to customers.
  • Monitored customers and searched for violations of gaming regulations and casino policies.
  • Reset and refilled slot machines with tickets and money.
  • Preserved safe and clean gaming floor to protect customers and business interests.
  • Informed security personnel and supervisors of problems, violations, or irregularities.
  • Interacted with casino customers by answering questions, addressing concerns, and handling escalations.
  • Patrolled assigned areas to verify players' adherence to regulations and proper machine function.
  • Maintained familiarity with games and with strategies or tricks used by cheaters.
  • Cleared and cleaned casino tables, bars, and machines.

Maintenance Technician

Wyndham Hotel & Conference Hall
11.2001 - 09.2002
  • Operated varied hand and power tools to complete repairs.
  • Troubleshoot equipment breakdowns and perform preventive maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Inspected and maintained equipment to keep items in top working condition.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Installed new locks, door handles, and door closers.
  • Monitored and documented work performance in maintenance logs in compliance with company guidelines.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
  • Developed and implemented strategies to improve maintenance processes.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Replaced worn or broken parts on machines and equipment.
  • Utilized a variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
  • Repaired and replaced pumps, valves, and motors.
  • Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Rewired and replaced faulty electrical components in the equipment.
  • Positively engaged with customers and maintained a professional appearance as a company representative.
  • Reported issues to the property manager so effective resolutions could be put into place.
  • Inspected, tested, and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Safely and effectively handled a wide range of cleaning products and solutions.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines, and specifications.
  • Removed trash and recyclables at the end of each shift and disposed of items in proper receptacles.
  • Installed and maintained plumbing and HVAC systems.
  • Optimized work readiness with an effective gathering of parts and supplies in alignment with specifications.
  • Diagnosed and repaired complex mechanical and electrical systems.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Wrote and revised maintenance procedures.

Education

High School Diploma -

Etzer Villaire
HAITI

No Degree - HVACR

Porter And Chester Institute
Rocky Hill, CT
04.2016

Slat Technician - Slot Machines And Bill Validators

Mohegan Sun Slot Technician School
! Mohegan Sun Blvd Uncasville CT
06.2004

Electrical Technician - Electrotechnique, Option Electrical

Centre De Formation Professionelle D'HAITI
HAITI
08.1991

Skills

  • Customer Reservations
  • Mileage Tracking
  • Transportation Logs
  • Helpful
  • Communications
  • Accident Reports
  • Passenger Security
  • Safe Driving Practices

Certification

  • [HVACR certification] Training
  • Electrical Certification Training
  • Slot Technician Certificate Training
  • JCM American Corporation Certificate( Bill Validator Training)

Languages

French/Haitian Creole
Native or Bilingual
English
Full Professional

Timeline

Uber/Lyft Driver

Uber Tecnologies Inc.
09.2016 - Current

Slot Machine Technician

Mohegan Sun Casino And Resort
10.2003 - 03.2015

Maintenance Technician

Wyndham Hotel & Conference Hall
11.2001 - 09.2002

High School Diploma -

Etzer Villaire

No Degree - HVACR

Porter And Chester Institute

Slat Technician - Slot Machines And Bill Validators

Mohegan Sun Slot Technician School

Electrical Technician - Electrotechnique, Option Electrical

Centre De Formation Professionelle D'HAITI
Joslaire Lucien