Summary
Overview
Work History
Education
Skills
Personal Information
Workauthorization
Languages
Timeline
Generic

Josli Montero

Phoenix,AZ

Summary

To provide efficient and great customer service to clients while maintaining a strong work ethic. Being able to turn tasks into achievements. Find quick resolution to problems and come out with new ideas to improved things.

Overview

8
8
years of professional experience

Work History

CSR, Sales

Daikin Comfort
09.2023 - Current
  • Built strong relationships with clients, leading to repeat business and referrals.
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
  • Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.

Cashier/Customer Service

Tacos Barbon
05.2022 - 09.2023
  • Greet customers when they arrive and help them find their seats.
  • Take food and drink orders accurately and may input them into a computer system.
  • Clear dishes from tables after customers are done eating. Maintain clean and have dining area prepared.
  • Adhere to brand standards, policies, and procedures.
  • Deal with complaints or problems with a positive attitude.
  • Issue bills and accept payment.

COVID-19 Tester

Onpoint
11.2021 - 03.2022
  • Register patients.
  • Explain the procedure.
  • Swab them, after input there results.
  • Process there payment if necessary.
  • Answer any questions or concerns they had.

Cashier/Customer Service

Food City
04.2021 - 10.2021
  • Greet customers, answer questions, and help find products.
  • Stock shelves, rotate products, and ensure products are within date.
  • Operate the cash register and process customer transactions.
  • Inform customers about special offers and promotions.
  • Ensure the store is sanitary and clean up messes and spills.

Team Member/Cashier

Backyard Taco
08.2016 - 09.2019
  • Receive payments, issue receipts, and balance cash drawers.
  • Maintain a clean and tidy checkout area.
  • Introduce new food items and cross-sell existing food. As well assist with food preparation.
  • Work quickly and accurately in a busy environment, and handle multiple tasks simultaneously.
  • Resolve customer complaints and find a resolution. Answer any question or concern they had.

Education

High school diploma -

Sun Valley High School
Mesa, AZ
05.2016

Skills

Personal Information

  • Willing To Relocate: Anywhere
  • Title: Customer service

Workauthorization

Authorized to work in the US for any employer

Languages

Spanish
Full Professional

Timeline

CSR, Sales

Daikin Comfort
09.2023 - Current

Cashier/Customer Service

Tacos Barbon
05.2022 - 09.2023

COVID-19 Tester

Onpoint
11.2021 - 03.2022

Cashier/Customer Service

Food City
04.2021 - 10.2021

Team Member/Cashier

Backyard Taco
08.2016 - 09.2019

High school diploma -

Sun Valley High School

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Josli Montero