Joslin Sidwell

• Primarily focused on greeting patients
• Showing Patients to their rooms
• Ensuring they are comfortable
• Offering Patients Drinks, as well as a heated blanket
• Help assist Nurses by sanitizing equipment and putting it away
• Putting out Patient Care bags with Chuck pads for Nurses before Scheduled Patient Arrival
• Help Patients by assisting them with push in them downstairs to the front entrance for pick up

• Collaborated with managers to address staffing needs including hiring decisions, terminations, transfers, promotions.
• Investigated workplace complaints and grievances as needed.
• Developed job descriptions for all positions within the organization.
• Established, maintained and updated employee files.
• Scheduled or conducted new employee orientations.
• Prepared reports on employee turnover, attendance, absences, and disciplinary actions.
• Administered benefits open enrollment by informing employees of enrollment period dates and answering questions.
• Coordinated employee training programs to ensure staff development goals are met.
• Interpreted and explained human resources policies, procedures or regulations.
• Maintained personnel records in accordance with HR policies.
• Developed policies for handling of confidential information in accordance with legal requirements.
• Assisted with recruitment efforts by scheduling interviews and preparing job postings.
• Supported supervisors with employee performance management by recommending discipline and documenting in personnel files.
• Informed job applicants of duties and responsibilities, compensation, and benefits

Main Areas/ Job Responsibilities included:

- Hiring Employee's/ Terming Employees

- Maintaining / Keeping Record of Current Employee Files

- Payroll

- Head Bookkeeper( Maintaing Customer Service Desk/ Helping Customers, Balancing Tills, Doing Store Deposits, Filling Lottery Kiosik, Ordering Cash, etc), Cash Checks, Send Western Unions

- Did all the Safety Requiremnets for Store

- Also with the experience I had assisted Front End Manager with their duties which were ordering signage- putting up signage, occasionally scheduling, Writing & Printing Store Schedules, Ordering Bags Plastic & Paper, Also ordering Receipt Tape, Pushing Employee & Front-End Service/ Surveys

- Would help assist Assistant Store Director by scanning out of stocks occasionally, Putting in Store Appliance Work Orders, Opening the Store as Opening Manager

- Maintained putting in peoples availability’s in scheduling format, would maintain and keep record of Employees attendance, Doing Employees Computer Training and making sure we are in compliance

- Print Store Reports and keep track of Employees overtime, taking lunches or late late lunches, total commulative hours for employees

- Mailing off Termed Files and Manufactur Coupons

- Ordering Clothes for Employee's

- Doing Conference Calls for Both my Position and Front-End Managers meetings

- Advicate for employees and customers/ answer questions regarding benefits, health insurance, paystubs, tax withholding, customers with Safeway App

- Would Help Push Dress code/ follow through with Disciplinary actions when policies are not being met

- Kept all Legal signage up to date involving E-Verify, Minor Work Ruler rights, Oregon Labor Laws and Right, etc...

- Kept Safety Boards in Breakroom Up to Date

• Provided assistance to swimmers of varying skill levels.
• Gave thorough and detailed instructions on safety procedures to patrons to prevent accidents.
• Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
• Monitored behaviors for safety violations and took steps to prevent further violations.
• Performed regular cleaning and maintenance of pool equipment.
• Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
• Adhered strictly to emergency action plans.
• Led swimmer instructional lessons with varying aged participants to share optimal swim techniques and promote strength building.

• Coordinated with other department supervisors to ensure smooth workflow and project alignment.
• Monitored employee attendance, addressing any punctuality or absenteeism issues.
• Responded to customer questions regarding products, prices and availability.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Implemented campaigns and promotions to help with developing goods and services.
• Created detailed reports summarizing operational results for senior management review.
• Provided guidance and support for personnel as needed.
• Fostered a positive and motivating work environment, leading to an increase in team morale.

- Mainly Closing Store Manager

- Would Face Product/ Stock Product

- Foresaw all Dept. we’re on Track doing closing tasks

- Put in work orders

- Do Recalls

- Assist Customers with various request like special orders or Donations

- Learned to professionally communicate with Customers and Coworkers being in Management

- Quick problem-solving skills, when Coolers/ Freezers would go down how to save product and fix issue

- Put away Frozen Pallets in Freezer when Trucks would come in and clear Backroom

- Create/File Employee work related/On the job injuries

• Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
• Organized promotional displays or arrange merchandise on counters or tables to promote sales.
• Directed trash removal and sanitation procedures to keep aisles and register area organized.
• Delivered high level of customer service to patrons using active listening and engagement skills.
• Accepted cash and credit card payments, issued receipts and provided change.
• Processed credit card, cash, and check payments, ensuring all transactions were accurate.

• Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
• Maintained a safe work environment by adhering to all safety protocols set forth by the company.
• Verified that prices on items matched the price tags in accordance with company policy.
• Followed best practices for bagging items in reusable, plastic and paper bags.
• Escorted customers to desired merchandise location.
• Took unwanted items from checkout to proper location.
• Stocked shelves with products in an organized manner while following proper stocking procedures.
• Delivered exceptional customer service by greeting customers and directing to desired items.
• Recruited, hired and trained new hires to optimize profitability.