José Luis Sánchez Pérez
Fresno,CA
Summary
Proven track record in enhancing customer satisfaction and sales revenue at Alorica through effective communication and relationship building. Skilled in cleaning and sanitizing, with a keen attention to detail, ensuring safe and engaging environments. Demonstrated leadership in team-oriented tasks, significantly improving operational efficiency.
Overview
5
5
years of professional experience
Work History
Maintenance Crew Member
Panda Express
04.2024 - 08.2024
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Sales Representative
Alorica
08.2023 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Driver
Uber
03.2020 - 07.2021
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
Sales Associate
Inglés Individual
08.2020 - 03.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote the english course I sold them
- Built relationships with customers to encourage repeat business and recommend the school
Animal Caretaker, Maintenence, Customer Service
Aluxes Ecoparque Palenque
09.2019 - 02.2020
- Fed and watered animals to provide necessary nutrients and keep pets healthy
- Maintained clean and safe living environments for animals by regularly cleaning enclosures and providing proper bedding materials.
- Help with the maintenance of the areas for the animals
- Customer service helping the tourists
Education
Lic. En Letras Españolas - Humanities
Universidad De Guanajuato
Guanajuato06.2022
Skills
- Cleaning procedure
- Attention to Detail
- Cleaning and sanitizing
- Flexible and Adaptable
- Safety Protocols
- Effective Communication
- Organization and Multitasking
- Team Leadership
- Customer Engagement
- Relationship Building
- Organization and Cleanliness
- Safe Food Handling
Languages
English
Professional Working
Timeline
Maintenance Crew Member
Panda Express
04.2024 - 08.2024
Sales Representative
Alorica
08.2023 - 02.2024
Sales Associate
Inglés Individual
08.2020 - 03.2021
Driver
Uber
03.2020 - 07.2021
Animal Caretaker, Maintenence, Customer Service
Aluxes Ecoparque Palenque
09.2019 - 02.2020
Lic. En Letras Españolas - Humanities
Universidad De Guanajuato
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