Joslyn Burrows
Kountze,TX
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
11
11
years of professional experience
Work History
Sales Clerk
Dollar General
Silsbee, TX
11.2019 - Current
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty.
- Delivered superior customer service to retain existing customers and attract future customers.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Prepared large cash deposits with zero discrepancies.
Teacher Intern
M.E.T Headstart
Kountze, TX
06.2017 - 12.2017
- Facilitated students' discussions of classroom topics, helping each explore concepts and expand horizons.
- Collaborated with colleagues to design learning outcomes and thoughtfully address individual student needs.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Maintained classroom for students by restocking supplies, cleaning up spills and organizing stations.
- Helped cultivate learning-focused and welcoming atmosphere for students of cultural and socioeconomic backgrounds.
- Protected students in classroom environments and transitional spaces by following effective security protocols.
Child Care Worker
Sinclair Children's Center
Woodville, TX
01.2015 - 09.2016
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Promoted good behavior with positive reinforcement methods.
- Kept notes of behavior issues, food served and medications administered to children.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Distributed food, napkins and beverages in preparation for snack time.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
Child Care Assistant
Tri-County Community Action
Woodville, TX
09.2013 - 01.2015
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Promoted language development skills through reading and storytelling.
- Discussed programs policies and practices to families and visitors.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Read and told stories to promote and support overall language development.
- Identified early warning signs of emotional and developmental problems in children.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Offered parents daily reports outlining activities, behavior and accomplishments.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Engaged with children individually to encourage physical activity and academic curiosity.
- Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
Education
GED -
Gary Job Corps
San Marcos, TX12.2009
Skills
- Building Customer Relationships and Loyalty
- Security Practices
- Energy and Physical Stamina
- Returns and Exchanges
- Attention to Detail
- Strong Communication and Interpersonal Skills
- Exceeding Customer Expectations
- Engaging with Diverse Customers
- Loss Prevention
- Computer Proficiency and Microsoft Office
- Item Ticketing and Pricing
- Customer Service
- Sales and Promotions
- Store Policies and Procedures
- Payment Processing
Timeline
Sales Clerk
Dollar General
11.2019 - Current
Teacher Intern
M.E.T Headstart
06.2017 - 12.2017
Child Care Worker
Sinclair Children's Center
01.2015 - 09.2016
Child Care Assistant
Tri-County Community Action
09.2013 - 01.2015
GED -
Gary Job Corps