Joslyn Chu
San Jose,CA
Summary
Dedicated crisis counselor with a strong background in case management, the judicial system, and counseling. Skilled in supporting clients overcome difficult personal challenges through self efficacy and psychoeducation. Experienced with risk assessments and creating collaborative treatment plans while maintaining commitment to client well being.
Overview
2
2
years of professional experience
Work History
Forensic Counselor
Community Integrated Work Program
2022.01 - Current
- Provided intensive crisis support to San Andreas Regional Center (SARC) clients who are involved in the judicial system on a daily to weekly basis.
- Conducted weekly crisis prevention meetings to further support clients.
- Collaborated with SARC Service Coordinators, public defenders, probation officers, and judges regarding client progress and adherence to court mandated treatment plans in Santa Clara County and Monterey County.
- Overlooked intensive case management of clients ranging from 12 clients to 30 clients on a given week.
- Advocated for client welfare and treatment during court hearings, while providing crisis support for clients who experience anxiety and/or aggression during court hearings
- Counseled clients to prevent recidivism into the judicial system when clients express that they wish to engage in an illegal activity or prohibited activity outlined in their probation.
- Catered to individuals of a diverse populations, many of which experience comorbid diagnoses of intellectual disabilities and mental health disorders
- Provided education regarding coping strategies, mental health diagnoses, communication, the justice system, probation requirements, domestic violence, self-care tasks, behavioral interventions, and confronting daily adversities
- Collaborated with client integrated care teams which involve psychiatrists, psychologists, behaviorists, therapists, caregivers, and coordinators
- Facilitated understanding for other crisis counselors and client support staff regarding client needs and struggles
- Motivated clients to utilize healthy coping strategies and advocate for themselves when an advocate is not present for them
- Enhanced client progress by utilizing evidence-based counseling techniques and individualized treatment plans.
- Educated clients on available community resources, fostering a sense of empowerment and self sufficiency.
- Utilized culturally-sensitive interventions tailored to each client''s background and experiences.
Crisis Counselor
Crisis Response Project- Community Integrated Work
2021.10 - 2022.01
- Provided intensive crisis prevention, emergency response intervention, and follow up services for a multitude of clients of the San Andreas Regional Center.
- Reduced crisis response times by streamlining communication protocols and implementing efficient triage procedures.
- De-escalated crisis situations in which the client was threatening to or engaging in property destruction, physical aggression, self- injurious behavior, elopement, suicidal ideation.
- Utilized behavioral interventions to keep clients safe through methods such as positive planning, redirection, validation, grounding, and more.
- Enhanced client support by conducting thorough assessments and developing personalized intervention plans.
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Collaborated with multidisciplinary teams to create comprehensive care plans, addressing clients'' mental health, social, and emotional needs.
- Increased staff competency by providing ongoing training and education on best practices for crisis counseling techniques.
- Conducted post-crisis evaluations to identify areas for improvement, implementing necessary changes based on feedback from clients and staff members.
- Maintained accurate documentation following each client interaction.
- Established strong professional relationships with community partners, ensuring seamless referrals and access to appropriate resources for clients in need.
Education
Bachelor of Arts - Psychology And History of Art And Visual Culture
University of California, Santa Cruz
Santa Cruz, CA06.2021
Skills
- Crisis Intervention
- Client Records Management
- Client Advocacy
- Multicultural humility
- Coping Methods
- Team Collaboration
- Sexual Health Education
- Suicide Prevention
Accomplishments
Editorial Assistant and Reviews Editor for the Pacific Arts Journal
Affiliations
- Avid reader
- Hiker
PAU References
Dr. Joyce Chu– jchu@paloaltou.edu
Dr. Trevor Basil- tbasil@paloaltou.edu
References
References available upon request.
Timeline
Forensic Counselor
Community Integrated Work Program
2022.01 - Current
Crisis Counselor
Crisis Response Project- Community Integrated Work
2021.10 - 2022.01
Bachelor of Arts - Psychology And History of Art And Visual Culture
University of California, Santa Cruz
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