Joslyn Diaz
Milwaukee,WI
Summary
Instructor with excellent interpersonal skills and ability to foster positive learning environment conducive to success of students.
Overview
7
7
years of professional experience
Work History
Assistant Manager
Pump It Up
09.2018 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Resolved conflict to maintain fun, positive and safe event environments.
- Decorated and set tables in accordance with party themes and age groups.
- Prepared and served food and drinks to guests, meeting hygiene and safety standards.
Elementary Program Aide
Boys an Girls Club of Fond Du Lac
03.2013 - 08.2014
- Monitored children's progress closely and provided tailored support to optimize individual success within the program.
- Collaborated with fellow Program Aides to create a cohesive team environment focused on achieving shared goals.
- Ensured quality and safe program practices
- Facilitated academic and enrichment activities
- Provided positive role modeling to children
Education
Bachelor of Science - Information Technology
University of Wisconsin - Milwaukee
Milwaukee, WI12.2025
Skills
- Educational assistance
- Classroom Management
- Lesson and activity planning
- Object-Oriented Programming
- Problem-Solving
- Code debugging
- NET development
- Technical Support
- Customer-Oriented
- Javascript
- HTML
- Web Programming
- C#
- Java
Timeline
Assistant Manager
Pump It Up
09.2018 - 03.2020
Elementary Program Aide
Boys an Girls Club of Fond Du Lac
03.2013 - 08.2014
Bachelor of Science - Information Technology
University of Wisconsin - Milwaukee
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