Joslyn Hall
Las Vegas,NV
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
3
3
years of professional experience
Work History
Owner
Bjhomehealh
02.2021 - 09.2023
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Diversified revenue streams by exploring new markets and developing innovative products or services tailored to those markets'' needs.
- Spearheaded initiatives aimed at improving internal communication channels between team members facilitating greater collaboration across departments.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
Lead Packer
Temper Pack
12.2020 - 01.2022
- Enhanced packaging efficiency by implementing automated systems and streamlined processes.
- Reduced waste by optimizing packaging materials usage and recycling initiatives.
- Achieved faster order fulfillment with improved workflow management and team coordination.
- Maintained high-quality standards for packaged products, conducting regular quality checks and addressing issues promptly.
- Ensured timely deliveries by closely monitoring shipping schedules and coordinating with logistics partners.
- Collaborated with production teams to synchronize packaging operations, maximizing overall output.
- Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
- Assisted in the development of new packaging designs, contributing to improved brand image and recognition.
- Managed inventory levels efficiently, minimizing stockouts while reducing excess stockholding costs.
- Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Worked closely with cross-functional teams to resolve any product or operational issues that arose during the packaging process.
- Supported continuous improvement initiatives within the department by suggesting enhancements based on industry best practices.
- Assisted in periodic audits of both internal processes and external suppliers, ensuring adherence to company quality standards at all stages of the supply chain.
- Participated in team meetings to share ideas, discuss challenges, and contribute towards building a positive workplace culture within the department.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Completed daily orders with expert picking and packing of shipments.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Demonstrated flexibility by adapting readily to changes in production schedules or priorities, maintaining productivity during periods of high demand or unexpected challenges.
- Proved successful working within tight deadlines and a fast-paced environment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Completed all orders within established time frames to support timely deliveries.
- Followed packing processes to increase speed and accuracy.
- Maintained neat, clean, and safe workspace to avoid hazards and increase safety by [Number]%.
- Loaded and unloaded products onto and off delivery trucks to support seamless operations.
- Placed items into bags, boxes or other containers.
- Cleaned and maintained production area and equipment.
- Sorted and stacked finished items.
- Counted items to verify accuracy of orders.
- Labeled containers, container tags or products.
- Re-packaged damaged or incorrectly packaged items.
- Sealed containers and packages with glue, tape or other materials.
- Loaded items onto conveyor belts and pallets.
- Loaded and unloaded items from production line.
- Utilized adhesive labels and other materials to package items.
- Recorded product, packaging and order information on specified forms.
- Operated shrink wrap, banding and other wrapping machines.
- Packaged fragile items with cushioning material.
- Monitored packaging machinery to make needed adjustments.
- Monitored inventory levels to report on shortages or excess.
- Secured items for storage or shipment.
- Inspected items for defects and damage.
Education
Associate Degree in Nursing - Nursing
Hartnell College
Salinas, CA06.2011
Skills
- Labor Relations
- Budget Administration
- Regulatory Compliance
- Business Management
- Small Business Operations
- Human Resources
- Negotiation
- Financial Planning
- Business Planning
- Business Marketing
- Staff Hiring
- Client Service
- Verbal and Written Communication
- Budget Development
- Strategic Planning
- Staff Management
- Team Building
- Time Management
- Problem Solving
- Conflict Resolution
- Creative Thinking
- Decision Making
- Employee Training
- Customer Service
- Bookkeeping
- Coaching and Mentoring
- Work Planning and Prioritization
- Negotiation and Persuasion
- Policies and Procedures Development
- Human Resources Management
- Purchasing and Planning
- Cost Analysis and Savings
- Budget Control
- Public Speaking
- Process Improvement
- Attention to Detail
- Organizational Development
- Strategic Decision-Making
- Task Delegation
- Team Collaboration and Leadership
- Staffing Oversight
- Cost Control and Budgeting
- Adaptability and Flexibility
- Inventory Management
- Quality Control
- Organizational Skills
- Consulting
- Business Development
- Business Administration
- Employee Development
Timeline
Owner
Bjhomehealh
02.2021 - 09.2023
Lead Packer
Temper Pack
12.2020 - 01.2022
Associate Degree in Nursing - Nursing
Hartnell College