Joslyn Herbeck
Fond Du Lac
Summary
Dynamic sales professional with a proven track record in retail environments, excelling in customer interaction and driving sales growth. Recognized for reliability and adaptability in addressing evolving customer needs and market conditions while leveraging strong communication and collaboration skills to enhance team success and consistently achieve sales goals. Experienced in coaching and mentoring athletes, employing strategic training methods and motivational techniques to cultivate a competitive team atmosphere. Diligent in managing game day operations, with a solid background in event coordination and logistics that significantly enrich fan experiences through exceptional organizational skills and effective problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Game Day Operations Intern
William Penn University
Oskaloosa, IA
01.2026 - Current
- Coordinated logistics for game day events, ensuring timely setup and execution of activities.
- Assisted in managing crowd control measures to enhance guest experience and safety during events.
- Collaborated with vendors to streamline service delivery, improving operational efficiency on game days.
- Organized equipment inventory and distribution, maintaining readiness for all scheduled events.
Sales Associate
Maurice's Clothing Store
Oskaloosa, IA
09.2025 - Current
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained knowledge of product features and promotions to enhance customer engagement.
- Assisted in inventory management, ensuring accurate stock levels and organization.
- Processed transactions efficiently, balancing cash register and ensuring accuracy.
Graduate Assistant Coach
William Penn University
Oskaloosa, IA
08.2024 - Current
- Developed and implemented training programs for student-athletes, enhancing skill development and performance.
- Analyzed game footage to identify strengths and weaknesses, informing strategic adjustments during practices.
- Assisted in scouting prospective athletes, evaluating talent through comprehensive assessments and recommendations.
- Collaborated with head coach to design practice schedules that maximize athlete engagement and effectiveness.
- Supported head coach in building a positive team culture through leadership workshops or team-building activities.
- Recruited talented student-athletes by attending high school games and tournaments, maintaining relationships with prospects through regular communication.
Probate Assistant
Fond Du Lac County
Fond Du Lac, WI
06.2021 - 07.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Developed and maintained filing systems to facilitate easy access to information.
Kohl's Sales Associate
Kohls Department Store
Fond Du Lac, WI
03.2019 - 05.2019
- Delivered exceptional customer service, enhancing overall shopping experience and fostering customer loyalty.
- Assisted in maintaining accurate inventory levels through regular stock checks and product organization.
- Operated point-of-sale system efficiently, ensuring timely transactions and accurate cash handling.
- Collaborated with team members to achieve sales goals, contributing to store performance improvements.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Processed customer transactions efficiently using point-of-sale systems.
Education
Bachelor of Arts - Sociology And Criminology
William Penn University
Oskaloosa, IA05.2024
High School Diploma - undefined
Fond Du Lac High School
Fond Du Lac, WI06.2020
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Relationship Building
- File and Record Keeping
- Professional and mature
- Strong Problem Solver
- Skill development
- Interpersonal relationships
- Physical conditioning
- Recruiting assistance
Websites
Timeline
Game Day Operations Intern
William Penn University
01.2026 - Current
Sales Associate
Maurice's Clothing Store
09.2025 - Current
Graduate Assistant Coach
William Penn University
08.2024 - Current
Probate Assistant
Fond Du Lac County
06.2021 - 07.2024
Kohl's Sales Associate
Kohls Department Store
03.2019 - 05.2019
High School Diploma - undefined
Fond Du Lac High School
Bachelor of Arts - Sociology And Criminology
William Penn University