JOSLYN JAMROG
Kawkawlin,MI
Summary
Passionate and dedicated professional with a proven track record in community advocacy, engagement, and strategic communications. With almost 15 years of experience driving impactful campaigns and fostering strong partnerships to advance community well-being. Seeking to leverage expertise in YMCA Programs, grassroots organizing, and stakeholder relations to contribute to the State of Michigan Alliance of YMCAs mission.
Overview
17
17
years of professional experience
1
1
Certification
Work History
MEMBERSHIP & MARKETING DIRECTOR
DOW BAY AREA FAMILY YMCA
07.2013 - Current
- Total supervision and development of all compelling marketing, strategies, promotions, and design for each department within the organization
- Cultivate strong relationships with a portfolio of sponsors, donors, and public officials
- Manage all Financial Assistance and scholarship programs
- Measure and analyze membership data to evaluate effectiveness of programs and marketing techniques
- Led development and implementation of 24/7 Fitness at the YMCA
- Prospecting, securing, and evaluating corporate partnerships and memberships
- Adhere to all Y-USA brand compliance policies
- Drive membership growth and retention
- Coordinate public relations efforts to secure positive press coverage for milestones and achievements.
- Maintain and expand community contacts with strong visibility to ensure the Y keeps a high level of acceptance and credibility within the region
- Built strong relationships with community partners to advance collaborative projects and initiatives.
- Supervision of three full-time and 22 part-time employees in the Membership and Marketing departments.
- Collaborate with cross-functional teams to develop innovative program launches and promotions.
- Implemented customer feedback loop, utilizing insights to drive continuous improvement.
- Spearheaded grant writing efforts, securing vital funding for organizational initiatives.
- Prepared thorough reports detailing progress towards organizational goals for board members and funders alike.
- Development of annual department budgets, aligning financial plans with strategic objectives.
- Demonstrated commitment to local communities of operation through philanthropic and outreach campaigns.
- Created and nurtured constructive relationships with governmental leadership in our region to bolster respect and collaboration.
- Navigated complex environments with diplomacy and tact, maintaining productive relationships across multiple sectors.
EXECUTIVE ASSISTANT
BAY FUTURE, INC.
11.2011 - 01.2013
- Accounts payable and receivable, budget maintenance and financial statement preparation.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Answered phone calls and email inquiries.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
OFFICE MANAGER
THE SAGINAW SPIRIT HOCKEY CLUB, ONTARIO HOCKEY LEAGUE
01.2010 - 01.2011
- Performed all administrative and accounting duties including expense reports, accounts payable and receivable, worker's compensation claims/injury reports
- Worked with team officials to maintain player Visa's and immigration paperwork
- Host family placement management and collaborated with high school and college officials to ensure proper GPA was kept for all players
- Director of specialty hockey games, events, and clinics
- Director of Saginaw Spirit Foundation: Accounts payable and receivable for the Foundation, managed merchandise, ticket, and monetary donations to community organizations.
ADVERTISING AND TICKET ACCOUNT EXECUTIVE
THE SAGINAW SPIRIT HOCKEY CLUB, ONTARIO HOCKEY LEAGUE
01.2008 - 01.2011
- Business development
- Consulted with the client on advertising needs and explored creative ways to meet those needs
- Performed professional presentations and project proposals for top executives in the Great Lakes Bay Region
- Supported 10-person Executive Leadership staff as well as the hockey team, trainers and coaching staff
- Performed all administrative and accounting duties including expense reports, accounts payable and receivable, worker's compensation claims/injury reports
- Worked with team officials to maintain player Visa's and immigration paperwork
- Host family placement management and collaborated with high school and college officials to ensure proper GPA was kept for all players
- Director of specialty hockey games, events, and clinics
- Director of Saginaw Spirit Foundation: Accounts payable and receivable for the Foundation, managed merchandise, ticket, and monetary donations to community organizations.
Education
B.A FITNESS AND SPORTS MANAGEMENT -
SAGINAW VALLEY STATE UNIVERSITY
SAGINAW, MI12.2007
Skills
- Conflict Management
- Strategic Planning
- Program Management
- Business Development
- Budget Management
- Professional Storytelling
- Customer Service Champion
- Policy compliance understanding
- Improvement strategies
- Teamwork and Collaboration
- Oral communication
- Fundraising expertise
Professional Development
- LEADERSHIP BAY COUNTY, Bay Area Chamber of Commerce Bay City, MI- Class of 2020
- HENRY MARSH INSTITUTE FOR PUBLIC POLICY, Saginaw Valley State University Saginaw, MI- 2022 Cohort
Community Service
- VICE PRESIDENT, Bay City Public Schools Board of Education- 2021 to present
- PRESIDENT & CHAIR, Bay City Public Schools Work Based Learning Program Advisory Board- 2014 to 2020
- MEMBERSHIP & MARKETING CHAIR, YMCA Professionals Network of Michigan- 2014 to present
- BOARD MEMBER, Bay County Sports Hall of Fame- 2022 to present
- COMMITTEE MEMBER, Michigan State Alliance of YMCAs Public Policy Committee- 2023
Certification
Team Leader Certification- YMCA of the USA
Timeline
MEMBERSHIP & MARKETING DIRECTOR
DOW BAY AREA FAMILY YMCA
07.2013 - Current
EXECUTIVE ASSISTANT
BAY FUTURE, INC.
11.2011 - 01.2013
OFFICE MANAGER
THE SAGINAW SPIRIT HOCKEY CLUB, ONTARIO HOCKEY LEAGUE
01.2010 - 01.2011
ADVERTISING AND TICKET ACCOUNT EXECUTIVE
THE SAGINAW SPIRIT HOCKEY CLUB, ONTARIO HOCKEY LEAGUE
01.2008 - 01.2011
B.A FITNESS AND SPORTS MANAGEMENT -
SAGINAW VALLEY STATE UNIVERSITY
Team Leader Certification- YMCA of the USA
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