JOSLYN JAMROG
Kawkawlin,MI
Summary
Passionate and dedicated professional with a proven track record in community advocacy, engagement, and strategic communications. With almost 15 years of experience driving impactful campaigns and fostering strong partnerships to advance community well-being. Seeking to leverage expertise in YMCA Programs, grassroots organizing, and stakeholder relations to contribute to the State of Michigan Alliance of YMCAs mission.
Overview
17
17
years of professional experience
1
1
Certification
Work History
MEMBERSHIP & MARKETING DIRECTOR
DOW BAY AREA FAMILY YMCA
BAY CITY, MI
07.2013 - Current
- Total supervision and development of all compelling marketing, strategies, promotions, and design for each department within the organization
- Cultivate strong relationships with a portfolio of sponsors, donors, and public officials
- Manage all Financial Assistance and scholarship programs
- Measure and analyze membership data to evaluate effectiveness of programs and marketing techniques
- Led development and implementation of 24/7 Fitness at the YMCA
- Prospecting, securing, and evaluating corporate partnerships and memberships
- Adhere to all Y-USA brand compliance policies
- Drive membership growth and retention
- Coordinate public relations efforts to secure positive press coverage for milestones and achievements.
- Maintain and expand community contacts with strong visibility to ensure the Y keeps a high level of acceptance and credibility within the region
- Built strong relationships with community partners to advance collaborative projects and initiatives.
- Supervision of three full-time and 22 part-time employees in the Membership and Marketing departments.
- Collaborate with cross-functional teams to develop innovative program launches and promotions.
- Implemented customer feedback loop, utilizing insights to drive continuous improvement.
- Spearheaded grant writing efforts, securing vital funding for organizational initiatives.
- Prepared thorough reports detailing progress towards organizational goals for board members and funders alike.
- Development of annual department budgets, aligning financial plans with strategic objectives.
- Demonstrated commitment to local communities of operation through philanthropic and outreach campaigns.
- Created and nurtured constructive relationships with governmental leadership in our region to bolster respect and collaboration.
- Navigated complex environments with diplomacy and tact, maintaining productive relationships across multiple sectors.
EXECUTIVE ASSISTANT
BAY FUTURE, INC.
BAY CITY, MI
11.2011 - 01.2013
- Accounts payable and receivable, budget maintenance and financial statement preparation.
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Answered phone calls and email inquiries.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Assisted in the development of company policies and procedures, contributing to a more organized work environment.
OFFICE MANAGER
THE SAGINAW SPIRIT HOCKEY CLUB, ONTARIO HOCKEY LEAGUE
SAGINAW, MI
01.2010 - 01.2011
- Performed all administrative and accounting duties including expense reports, accounts payable and receivable, worker's compensation claims/injury reports
- Worked with team officials to maintain player Visa's and immigration paperwork
- Host family placement management and collaborated with high school and college officials to ensure proper GPA was kept for all players
- Director of specialty hockey games, events, and clinics
- Director of Saginaw Spirit Foundation: Accounts payable and receivable for the Foundation, managed merchandise, ticket, and monetary donations to community organizations.
ADVERTISING AND TICKET ACCOUNT EXECUTIVE
THE SAGINAW SPIRIT HOCKEY CLUB, ONTARIO HOCKEY LEAGUE
SAGINAW, MI
01.2008 - 01.2011
- Business development
- Consulted with the client on advertising needs and explored creative ways to meet those needs
- Performed professional presentations and project proposals for top executives in the Great Lakes Bay Region
- Supported 10-person Executive Leadership staff as well as the hockey team, trainers and coaching staff
- Performed all administrative and accounting duties including expense reports, accounts payable and receivable, worker's compensation claims/injury reports
- Worked with team officials to maintain player Visa's and immigration paperwork
- Host family placement management and collaborated with high school and college officials to ensure proper GPA was kept for all players
- Director of specialty hockey games, events, and clinics
- Director of Saginaw Spirit Foundation: Accounts payable and receivable for the Foundation, managed merchandise, ticket, and monetary donations to community organizations.
Education
B.A FITNESS AND SPORTS MANAGEMENT -
SAGINAW VALLEY STATE UNIVERSITY
SAGINAW, MI12.2007
Skills
- Conflict Management
- Strategic Planning
- Program Management
- Business Development
- Budget Management
- Professional Storytelling
- Customer Service Champion
- Policy compliance understanding
- Improvement strategies
- Teamwork and Collaboration
- Oral communication
- Fundraising expertise
Professional Development
- LEADERSHIP BAY COUNTY, Bay Area Chamber of Commerce Bay City, MI- Class of 2020
- HENRY MARSH INSTITUTE FOR PUBLIC POLICY, Saginaw Valley State University Saginaw, MI- 2022 Cohort
Community Service
- VICE PRESIDENT, Bay City Public Schools Board of Education- 2021 to present
- PRESIDENT & CHAIR, Bay City Public Schools Work Based Learning Program Advisory Board- 2014 to 2020
- MEMBERSHIP & MARKETING CHAIR, YMCA Professionals Network of Michigan- 2014 to present
- BOARD MEMBER, Bay County Sports Hall of Fame- 2022 to present
- COMMITTEE MEMBER, Michigan State Alliance of YMCAs Public Policy Committee- 2023
Certification
Team Leader Certification- YMCA of the USA
Timeline
MEMBERSHIP & MARKETING DIRECTOR
DOW BAY AREA FAMILY YMCA
07.2013 - Current
EXECUTIVE ASSISTANT
BAY FUTURE, INC.
11.2011 - 01.2013
OFFICE MANAGER
THE SAGINAW SPIRIT HOCKEY CLUB, ONTARIO HOCKEY LEAGUE
01.2010 - 01.2011
ADVERTISING AND TICKET ACCOUNT EXECUTIVE
THE SAGINAW SPIRIT HOCKEY CLUB, ONTARIO HOCKEY LEAGUE
01.2008 - 01.2011
B.A FITNESS AND SPORTS MANAGEMENT -
SAGINAW VALLEY STATE UNIVERSITY