Summary
Overview
Work History
Education
Skills
Timeline
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Joslyn Metz

Joslyn Metz

New Carlisle,OH

Summary

Dedicated professional with a strong background in transportation and customer service, notably as a School Bus Driver at Tecumseh. Proven ability to ensure safety and compliance while fostering effective communication. Dependable and safety-focused, I excel in maintaining a positive environment and adapting to challenges, enhancing overall service quality.

Overview

27
27
years of professional experience

Work History

School Bus Driver

Tecumseh
01.2011 - 08.2020
  • Operated school bus safely, ensuring timely transport of students to and from school.
  • Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
  • Communicated effectively with parents and school officials regarding transportation schedules and issues.
  • Monitored student behavior to promote a safe and respectful environment during transit.
  • Adapted routes based on traffic conditions, ensuring efficient travel for all passengers.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.

Teller

National City Bank...now PNC
01.2000 - 08.2002
  • Processed customer transactions efficiently, ensuring accuracy and compliance with banking protocols.
  • Assisted clients with account inquiries, providing timely and relevant information to enhance customer satisfaction.
  • Balanced cash drawer daily, identifying discrepancies and resolving issues promptly to maintain financial integrity.
  • Promoted bank products and services, contributing to increased customer engagement and awareness of offerings.
  • Collaborated with team members to streamline operational processes, improving workflow efficiency in the branch.
  • Managed high-volume transaction periods effectively, maintaining composure under pressure while delivering excellent service.
  • Utilized banking software for transaction processing and record management, enhancing data accuracy and retrieval speed.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.

Daycare Worker

New Beginnings Schools Foundation
01.1996 - 08.1997

Worked with Pre-school kids

Cashier

Auntie Ann's Pretzels
01.1994 - 05.1995
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries and service requests.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Managed cash register operations, ensuring accurate cash handling procedures.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Provided exceptional service, contributing to positive customer feedback and loyalty.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

High School Diploma -

Tecumseh
New Carlisle, OH
06.1997

Skills

  • Dependable and reliable
  • Effective communication skills
  • Safety-focused
  • Safe driving practices

Timeline

School Bus Driver

Tecumseh
01.2011 - 08.2020

Teller

National City Bank...now PNC
01.2000 - 08.2002

Daycare Worker

New Beginnings Schools Foundation
01.1996 - 08.1997

Cashier

Auntie Ann's Pretzels
01.1994 - 05.1995

High School Diploma -

Tecumseh