Joslyn OConnor

I have worked for many clients including Honey Teas, Ol/ Smokey Moonshine, All Star Ohio, Arianna Grande Perfume, Liquor Store Promos, IU Football, Ohio State Football, Butler, Nissan, Jim Beam, Final Four, Big 10, and many more.

• Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
• Engaged customers to communicate key product features.
• Conducted consumer surveys and analyzed purchasing trends.
• Provided exceptional customer service to drive satisfaction.
• Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
• Assisted customers with product selection based on individual needs and preferences.
• Gained strong leadership skills by managing projects from start to finish.
• Learned and adapted quickly to new technology and software applications.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Applied effective time management techniques to meet tight deadlines.
• Built relationships with customers and community to establish long-term business growth.
• Led a successful sales team by providing motivational coaching and performance-based incentives.
• Met with clients, delivering presentations, and educating on product and service features and offerings.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Passionate about learning and committed to continual improvement.

• Explained daily specials and beverage promotions to exceed daily sales goals.
• Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Built relationships with vendors to manage orders and negotiate costs.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Recruited and trained new bartenders and barbacks to help maintain talented team.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Improved customer satisfaction by providing exceptional service and assistance to golfers.
• Maximized revenue by effectively managing cart inventory and usage during peak hours.
• Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
• Assisted pro shop staff with merchandise restocking, enhancing overall retail efficiency.
• Worked flexible hours across night, weekend, and holiday shifts.
• Exercised leadership capabilities by successfully motivating and inspiring others.

• Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
• Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
• Generated leads for future business opportunities by collecting customer contact information during promotional events.
• Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
• Educated consumers about product benefits, leading to increased interest and sales conversions.
• Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
• Achieved targeted marketing goals by collaborating closely with team members to develop effective strategies for each campaign.
• Maintained detailed records of promotional activities, results achieved, and areas for improvement to inform future campaigns.
• Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
• Communicated product information with confidence and educated consumers about company.
• Set up and broke down promotional booths and tents and talked to potential customers for successful promotional events.