Joslyn Williams
Houston,TX
Summary
Dedicated and personable food service professional with a strong commitment to providing exceptional service in fast-paced environment. Proven ability to engage with customers and team members to create a positive dining experience.
Overview
28
28
years of professional experience
Work History
Child Nutrition Worker
Baker Ripley
11.2025 - Current
- Used motivational interviewing techniques to encourage clients and caregivers to follow recommended guidelines for well-balanced diet.
- Assisted with special events such as school functions or community outreach programs involving food service operations.
- Fostered a culture of continuous improvement by regularly evaluating processes and procedures for maximum efficiency.
- Promoted sustainability initiatives by implementing recycling programs within the cafeteria setting.
Assistant Food Service Manager
Fort Bend Independent School District
11.2024 - 05.2025
- Ensured compliance with health codes, leading to consistently high scores on inspections and maintaining a clean work environment.
- Maintained accurate financial records, including daily sales reports, invoices, payroll processing, and budget management.
Retail Supervisor
Texas Children Hospital
05.2024 - 10.2024
- Trained and oriented associates to maximize team performance.
- Kept merchandise fresh by monitoring use of proper stock rotation procedures and setting up promotions to move out aging products.
- Coordinated merchandising displays, signage and sales enablement.
- Scheduled workers and delegated assignments to effectively meet expected customer and business demands.
- Oversaw integration of new point-of-sale system, enhancing transaction efficiency and data accuracy.
Food Service Leader
Aramark/Harris County Jail
05.2023 - 04.2024
- Evaluated restaurant procedures and policies to achieve efficient and effective operations.
- Implemented cost-saving measures in areas such as ingredient sourcing and portion control, leading to increased profitability for the business.
- Planned and researched menus to maintain good variety.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
Food Service Manager IV
Texas Department Of Criminal Justice
10.2011 - 01.2021
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Oversaw training of more than 25 team members.
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Reviewed and approved employee schedules and timesheets.
- Maintained high levels of staff performance, implementing system of incentives for meeting and exceeding service targets.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
- Improved customer satisfaction by implementing new menu options and streamlining food preparation processes.
- Improved food quality and presentation, working closely with culinary team to refine recipes and plating techniques.
- Enhanced safety protocols for both employees and inmates by adhering to strict food handling guidelines, ensuring proper storage of ingredients, and maintaining up-to-date certifications on equipment usage.
Food Service Specialist
Methodist Medical Center
06.1998 - 03.2012
- Developed specialized menus for guests with dietary restrictions to ensure their dining satisfaction.
- Maintained proper temperatures during storage, cooking and serving.
- Maintained accurate records of daily sales transactions and inventory levels, providing data-driven insights for management decisions.
- Optimized meal production processes, resulting in lower wait times for customers during peak hours.
- Kept surfaces, tools and equipment clean and sanitized.
- Oversaw the overall operation of the food service department including trayline set tray delivery to patients
- Took patients orders managed and modifying diets
- Implemented employee training programs to increase overall knowledge and performance within the food service department.
- Reduced food waste by implementing proper portion control techniques in meal preparation.
Education
High School Diploma -
Marque L.C.
Houston, TXSkills
- Meal preparation
- Sanitation procedures
- Nutrition
- Supervisory experience
- Meal planning
- Leadership qualities
- Menu planning
- Allergy awareness
- Portion control
- Dietary restrictions
- Meal serving
- Mass food service experience
- Kitchen equipment operations
- Teamwork
- Safe food handling
Timeline
Child Nutrition Worker
Baker Ripley
11.2025 - Current
Assistant Food Service Manager
Fort Bend Independent School District
11.2024 - 05.2025
Retail Supervisor
Texas Children Hospital
05.2024 - 10.2024
Food Service Leader
Aramark/Harris County Jail
05.2023 - 04.2024
Food Service Manager IV
Texas Department Of Criminal Justice
10.2011 - 01.2021
Food Service Specialist
Methodist Medical Center
06.1998 - 03.2012
High School Diploma -
Marque L.C.