Joslynn Garcia
Marble Falls,TX
Summary
Driven Barista and Childcare Provider with proven expertise in exceptional customer service and beverage preparation, honed at Lazy Heron Coffee Shop. Excelled in creating welcoming environments and building trust with families, showcasing outstanding team leadership and espresso machine operation skills. Achieved significant improvements in customer satisfaction and safety standards. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Lazy Heron Coffee Shop
09.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Childcare Provider
Kiel & Caitlynn Arnone
08.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
High School Diploma -
Marble Falls High School
Marble Falls, TX05.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team Leadership
- Order Taking
- Adaptive and creative
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Excellent memory
- Safe Food Handling Practices
- Menu Memorization
- Hospitality service expertise
- Coffee machinery
- POS System Operation
- Professional Demeanor
- Coffee expertise
- Inventory Management
- Drink customization
- Espresso preparation
- Excellent math skills
- Product Upselling
- Smoothie making
- Customer Service
Certification
Food Handlers Training - 11/18/2023 - 11/17/2026
Timeline
Barista
Lazy Heron Coffee Shop
09.2023 - Current
Childcare Provider
Kiel & Caitlynn Arnone
08.2022 - Current
High School Diploma -
Marble Falls High School