Joslynn Gonzales
Niceville,FL
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Registered Behavioral Therapist/ Boys 10–13-year-old Morning Teacher
Emerald Coast Autism Center
Niceville, Florida
07.2023 - Current
- Built and strengthened positive relationships with students, parents and teaching staff.
- Maintained a safe and orderly learning environment for all students.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Developed and implemented lesson plans based on curriculum objectives.
- Supervised students throughout day, both in classroom and outside during breaks.
- Tracked data and monitored progress of student's goals and objectives.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Provided verbal prompts, physical guidance, or other forms of prompting when necessary.
- Utilized Applied Behavioral Analysis principles in daily instruction activities.
Beauty Advisor/ Heritage Culture Committee Captain
Sephora
Destin, FL
03.2022 - 10.2023
- Create and celebrate all holidays and cultures, creating a safe fun environment for employees and clients, educating on historical importance! Manage register returns, and client calls, booking appointments
- Cultural Captain, joining on regional and district calls discussing ways to be inclusive with staff and clients, creating a safe and fun environment.
Service advocate
Target
Destin, FL
05.2021 - 05.2022
- Able to engage in top tier guest service
- Process returns and place online orders
- Ring out guests, bagging their items that include food and dry items
- Answer guest service phone calls, answering questions or transferring calls
Style Advisor
American Eagle
Destin
07.2020 - 03.2022
- Floor set worker adding and creating new displays to model clothing/ processing shipment
- Engaged in customers wants and needs for clothing
- Cashier: process returns, purchase and online orders
Substitute
Crosspoint Academy
Niceville, FL
01.2020 - 07.2020
- Maintained a safe, organized and disciplined learning environment for students of all ages.
- Created an atmosphere conducive to learning by establishing clear expectations for behavior and performance.
- Provided instruction in place of absent teachers, following lesson plans and instructions for classroom management.
- Supported individual students who needed additional assistance on assignments or concepts taught in class.
Youth Leader
The Pursuit Church
Minot, ND
07.2016 - 11.2019
- Provided spiritual care through visitation, counseling through spiritual and personal issues and prayer, helped maintain relationships with students and organized activities and outings for youth and weekly bible study meetings.
Style Advisor
Francesca’s
Minot, ND
04.2018 - 10.2019
- Assisted customers with polite support in person and via telephone
- Restocking of sales floor with current merchandise and accurate signage for promotions
- Wrapped and protected purchase items with proper bagging
- Answered customer questions regarding merchandise and pricing.
Style Advisor
Justice Girls Clothing
Minot, ND
04.2017 - 09.2019
- Engaging every customer to create a positive experience, setting up to date styles and trends for everyday looks
- Able to answer questions with up-to-date knowledge of sales and store promotions
- Kept on top of store products and promotions to maintain strong sales.
Coach (ages 2-16)
Gymagic Gymnastics
Minot, ND
01.2015 - 07.2018
- Maintained equipment, facilities and inventory in proper order to avoid accidents, mishaps and damage
- Upheld safety standards at all practices and competitions
- Accepted coaching criticism
- Developed relationships with parents and athletes
- Prepared athletes for competitions, promoted stretching and proper exercises to injuries and muscle tightness.
Education
Bachelor of Arts - Psychology
Texas State University
San Marcos, TX05-2025
Associate of Arts -
Northwest Florida State College
Niceville, FL12.2022
Skills
- Communication
- Social Skills Development
- Behavior Management
- Appointment Setting
- Applied Behavior Analysis
- Activity Planning
- Parent Communication
- Lesson Planning
- Behavior Modeling
- Lesson Plan Implementation
- Special Education
Certification
- Registered Behavioral Technician
- Crisis Prevention Intervention
- CPR/ First Aid
Timeline
Registered Behavioral Therapist/ Boys 10–13-year-old Morning Teacher
Emerald Coast Autism Center
07.2023 - Current
Beauty Advisor/ Heritage Culture Committee Captain
Sephora
03.2022 - 10.2023
Service advocate
Target
05.2021 - 05.2022
Style Advisor
American Eagle
07.2020 - 03.2022
Substitute
Crosspoint Academy
01.2020 - 07.2020
Style Advisor
Francesca’s
04.2018 - 10.2019
Style Advisor
Justice Girls Clothing
04.2017 - 09.2019
Youth Leader
The Pursuit Church
07.2016 - 11.2019
Coach (ages 2-16)
Gymagic Gymnastics
01.2015 - 07.2018
Bachelor of Arts - Psychology
Texas State University
Associate of Arts -
Northwest Florida State College
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