Desired Job Title
asst operatormachine operatorAgent Services RepresentativeLocation Preference
On-SiteRemoteLocation: Knoxville, TN
Open to relocation: No
Open To Work
Joslynn Munsey
Knoxville,TN
Work Preference
Summary
Detail-oriented professional with extensive experience in equipment operation and machine troubleshooting. Known for ensuring quality standards and safety compliance, while effectively managing inventory levels and training staff to enhance operational efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
asst operator
WestRock
Knoxville, Illinois
10.2024 - 12.2025
- Operated machinery to enhance production processes.
- Monitored equipment performance and escalated issues to minimize downtime.
- Trained new employees on operational procedures to ensure compliance and efficiency.
- Followed safety protocols to ensure a secure working environment.
- Maintained inventory levels and assisted with material handling tasks.
machine operator
Republic Plastics
Knoxville, TN
06.2023 - 10.2024
- Monitored production line to ensure compliance with quality and safety standards.
- Adjusted machine settings to achieve precise production specifications.
- Conducted routine maintenance on machinery to ensure optimal performance.
- Inspected finished products to identify defects and uphold quality assurance standards.
- Trained new operators on equipment operation and safety protocols.
Agent Services Representative
Calmarketing group
Tallahassee, Florida
06.2018 - 05.2023
- Facilitated regular training sessions on product knowledge and compliance regulations.
- Facilitated onboarding and training processes for agents on new software to enhance user adoption.
- Streamlined communication between agents and management to expedite issue resolution.
- Monitored agent performance metrics and provided feedback for improvement opportunities.
- Conducted training for new employees on company policies and procedures to ensure compliance.
Education
GED -
Ross Learning Center
Knoxville, TN06-2009
Skills
- Equipment operation
- Machine troubleshooting
- Production monitoring
- Quality assurance
- Safety compliance
- Problem solving
- Analytical thinking
- Detail orientation
- Time management
- Workplace safety
- Effective communication
- Team collaboration
Certification
- CQIA Quality state test
Timeline
asst operator
WestRock
10.2024 - 12.2025
machine operator
Republic Plastics
06.2023 - 10.2024
Agent Services Representative
Calmarketing group
06.2018 - 05.2023
GED -
Ross Learning Center