I like teamwork, responsibility, quality of work, customer service. I am an organized person, adaptable, dedicated to work for years. I have 17 years of experience in Housekeeping Department, worked in different tasks and held different positions.
In any department that needs my help, I am always willing to cooperate and give my best to make the experience a pleasant one.
- Supervise and coordinate the activities of the housekeeping staff daily to ensure hygiene, presentation, and safety standards in all areas of the hotel.
- Assign tasks, inspect rooms and common areas, and ensure compliance with company and department-required protocols.
- Train and mentor new employees.
- Respond to specific guest requests and resolve any cleaning or maintenance-related issues courteously and promptly.
- Assist and collaborate with other departments to ensure a quality experience.
- Report everything to the managers, work on time and according to procedures and standards.
- Serve customers with kindness and efficiency, assisting with product selection and location.
- Organize and replenish merchandise on shelves and racks, ensuring a clean and orderly environment.
- Assist with unloading new merchandise.
- Assist with the cash register and product labeling.
- Work as a team with associates to achieve daily goals and maintain a positive work environment.
- Perform periodic inspections and preventative maintenance on electrical, plumbing, HVAC, and general equipment systems to ensure optimal operation.
- Check the condition of common areas, rooms, and technical spaces using checklists to identify signs of wear, leaks, or malfunctions.
- Respond to work orders.
- Document completed tasks and scheduled maintenance according to company requirements.
- Perform minor repairs to paint, locks, lighting, air filters, door batteries, and smoke detectors, keeping the facilities in safe and functional condition.
- Comply with occupational safety standards and the proper use of tools and materials.
- Respond quickly to technical emergencies.
- Punctuality and attendance
- Attention to detail
- Leadership
- Positive, calm, and professional attitude
- Focus on a job well done
- Work ethic, reliability, and responsibility
Spanish - Native
English - Bilingual Fluent