Adept at navigating complex customer service scenarios, I leveraged my problem-solving and excellent communication skills at Walmart to enhance customer satisfaction. At Home Depot, my product knowledge and positive attitude significantly improved customer experience. Skilled in teamwork and multitasking, I consistently exceed employer expectations without relying on numerical achievements.
Resolving issues , addressing complaints and concern and helping customers resolve service issue .
Providing information , giving quotations , checking products availability , and proving accurate and complete information.
Following company policies, adhering to company policies and procedures when handling customer request.
Educating customers , teaching customers about business concepts and offering solutions.
Greet costumers service , answer questions , and help customers find the merchandise they need .
Product knowledge , learn about products and their features and benefits.
Customer complaints, resolve customer complaints or involve the appropriate manager.