Josmarie Mercado
Orlando
Summary
Driven by a commitment to patient well-being and efficiency, I leveraged vital signs monitoring and team collaboration skills at AdventHealth to enhance patient care and streamline healthcare delivery. My background also includes optimizing operations as a Logistic Coordinator at Bloem LLC, where I significantly improved team productivity and reduced logistical errors. Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 2 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature. Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 2 years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
7
7
years of professional experience
Work History
Patient Care Technician
AdventHealth
08.2022 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Collected and transported specimens to prepare for lab testing.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Logistic Coordinator / Shift Floor Lead
Bloem LLC
02.2017 - 04.2022
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Coached employees through day-to-day work and complex problems.
- Oversaw scheduling tasks efficiently, ensuring optimal staff coverage during peak times without sacrificing quality of service delivery or exceeding budget constraints.
- Monitored performance metrics consistently and implemented corrective actions when needed, contributing to continuous improvement initiatives.
- Inventoried and ordered office supplies to maintain availability of products.
- Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Education
Associate of Science - Associate of Cardiovascular Sonographer
POPAC
Mayaguez, PR05.2013
Skills
Vital signs monitoring
Patient Observation
Blood Glucose Testing
Infection control standards
Catheter Care
Blood Glucose Monitoring
ADL support
Specimen Collection
Languages
Spanish
Native or Bilingual
Timeline
Patient Care Technician
AdventHealth
08.2022 - Current
Logistic Coordinator / Shift Floor Lead
Bloem LLC
02.2017 - 04.2022
Associate of Science - Associate of Cardiovascular Sonographer
POPAC