Josmarie Rivera Tardi
Ponce,PR
Summary
Reliable employee with a record of successfully contributing to team goals and management and merchandising experience. Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks in a timely manner. Self-motivated work ethic with ability to work well independently team environments.
Overview
10
10
years of professional experience
Work History
Breastfeeding Peer Counselor
WIC Nutritional Program
Juana Diaz, PR
04.2019 - 08.2019
- Assisted with development of improved seminars and training materials.
- Promoted available resources and connected individuals with services.
- Gave public talks on importance of breastfeeding education and specific needs.
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping.
- Answer the phone and be on call to help mothers to resolve the problems.
- Created online collection of breastfeeding educational resources for patients and community.
- Assessed needs of new mothers and advised mothers about child care topics.
Customer Service Representative
National Guard Exchange
Juana Diaz, Puerto Rico
05.2018 - 08.2018
- Executed multiple projects efficiently, including answer the phones and cashier.
- Responded resourcefully to customer requests and concerns.
- Managed customer relations and customer service through daily communication and interaction.
- Itemized purchases utilizing the point of sale system.
Inventory Control Specialist
Kriado
Ponce, Ponce
08.2018 - 12.2018
- Audited and corrected discrepancies in inventory numbers.
- Kept merchandise moving smoothly and accurately from stockroom to sales floor.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Gathered, logged and monitored all shipping data.
- Reported all equipment failures and malfunctions to supervisor.
Lead Of Service / Key Holder
Forever 21, Inc
Orlando, FL
12.2017 - 04.2018
- Actively participate in walkthroughs to ensure the consistency and quality of service, operational and visual execution.
- Guide the Associates to increasing sales through service standards, product knowledge, store presentation and replenishment.
- Lead the overall store earnings.
- Execute the store's markdowns, signage, marketing, and damage processes.
- Assist with the development and training of the store's pricing team.
Seamtress And Marketing Assistant
LHipters Desing
Oahu, Hawaii
12.2014 - 08.2016
- Properly accessorized samples.
- Managed customer expectations with open consultations and frequent communication.
- Altered patterns to fit client requirements.
- Discussed style lines, details and revisions with designer.
- Negotiated strategies relative to product costs, terms and return issues.
- Organized all samples according to daily shooting schedule.
- Steamed and ironed fashion items in preparation for professional photo shoots.
Sales Lead/Key Holder
Aldo Group Inc
Ponce, Puerto Rico
01.2014 - 11.2014
- Responded to customer requests via telephone and email.
- Entered details such as payments, account information and call logs into the computer system.
- Exceeded sales goals and market competitions through effective negotiation of product and material pricing, freight and delivery rates and employee payment terms.
- Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects.
Hardlines Sales Associate
Sports Authority
Ponce, Puerto Rico
06.2013 - 12.2013
- Prepared merchandise for sales floor.
- Directed individuals to merchandise locations.
- Monitored entrances, exits, and fittings rooms for signs of theft.
- Reported incidents to management.
- Provided repeat customers with exceptional care and attention.
- Prioritized and accomplished wide range of tasks each shift.
- Worked collaboratively in team environment.
Fashion Sales Consultant
Susana's Boutique
Ponce, P.R.
05.2011 - 06.2013
- Recommend merchandise to customers based on their needs and preferences.
- Responded to customer questions and requests in prompt and efficient manner.
- Built relationships with customers to increase likelihood of repeat business.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
Business Owner
JRT Boutique & Atelier Ponce, P.R
01.2010 - 12.2010
- Led the creation of new fashion products.
- Steamed and ironed fashion items in preparation for professional photo shoots.
- Rehearsed cat walks and special choreography in preparation for fashion exhibits.
- Clearly communicated design revisions to all members of the fashion team.
- Traced outline of specified patterns onto material and used scissors to cut fabric.
- Fitted and studied basted garments on customers and marked areas requiring alterations.
- Supervised the design staff through product creation and release.
Bank Representative
Banco Popular
Ponce, Puerto Rico
08.2019 - Current
- Evaluated client financial positions and identified most appropriate banking products.
- Represented bank at community events to establish strong ties and promote business.
- Provided direction and leadership to all employees to maximize productivity and bottom-line profitability.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
- Balanced teller drawers and ATM cash.
- Provided advice on different bank products and financial options.
Education
MBA - Human Resources Management
Pontifical Catholic University of Puerto Rico
Ponce, PonceMBA - Human Resources Management
Pontificial Catholic University of PR
Ponce12.2022
Administrative Assistant & Bookeeping
Auburn University
Alabama2015
BBA - Business Administration, Management
Pontifical Catholic University of Puerto Rico
2013
undefined
Carlota Alfaro College
2011
undefined
Embroidery
Carlota Alfaro College
2011
undefined
Carlota Alfaro College
2010
Garments Finishes And Details
Carlota Alfaro College
San Juan, P.R.2009
Skills
- Marketing strategy
- Web technologies and services
- Speak Spanish and English
- Team training
- Business plan development
- Effective communication
- Company event coordination
- Strong client relations
Timeline
Bank Representative
Banco Popular
08.2019 - Current
Breastfeeding Peer Counselor
WIC Nutritional Program
04.2019 - 08.2019
Inventory Control Specialist
Kriado
08.2018 - 12.2018
Customer Service Representative
National Guard Exchange
05.2018 - 08.2018
Lead Of Service / Key Holder
Forever 21, Inc
12.2017 - 04.2018
Seamtress And Marketing Assistant
LHipters Desing
12.2014 - 08.2016
Sales Lead/Key Holder
Aldo Group Inc
01.2014 - 11.2014
Hardlines Sales Associate
Sports Authority
06.2013 - 12.2013
Fashion Sales Consultant
Susana's Boutique
05.2011 - 06.2013
Business Owner
JRT Boutique & Atelier Ponce, P.R
01.2010 - 12.2010
MBA - Human Resources Management
Pontifical Catholic University of Puerto Rico
MBA - Human Resources Management
Pontificial Catholic University of PR
Administrative Assistant & Bookeeping
Auburn University
BBA - Business Administration, Management
Pontifical Catholic University of Puerto Rico
undefined
Carlota Alfaro College
undefined
Embroidery
Carlota Alfaro College
undefined
Carlota Alfaro College
Garments Finishes And Details
Carlota Alfaro College
Similar Profiles
Harry BowmanHarry Bowman
Sr. Programmer at Navajo WIC ProgramSr. Programmer at Navajo WIC Program
Celia TaylorCelia Taylor
Social Services Technician at Health and Social Services-Delaware WIC ProgramSocial Services Technician at Health and Social Services-Delaware WIC Program
Carol JaredCarol Jared
Program Director at WCD WIC ProgramProgram Director at WCD WIC Program