Operations-driven professional with a background in land acquisition project coordination and large scale hospitality management. Experienced in managing 40+ concurrent projects, leading teams of 150+ staff in hospitality operations, and partnering cross-functionally to optimize processes and meet critical deadlines. Skilled in workflow improvement, contract management, organizational coordination.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Land Acquisition
Lennar Homes
02.2022 - Current
Managed the progress of over 40 land projects for future communities, overseeing the end to end acquisition cycle to meet company growth target.
Implemented innovative tracking approaches that increased productivity by 90%, for the land bank takedown process.
Prepared and presented comprehensive reports to senior management outlining land prospects, project status, and upcoming closings.
Led cross-functional efforts across multiple departments such as accounting and development, ensuring timely communication and project execution.
Conducted closing procedures for land bank and joint venture transactions, managing documentation preparation and scheduling signings, averaging 9 closings a month.
Drafted and managed vendor contracts for due diligence on new and existing projects, which included coordinating surveys and environmental assessments.
Used Light Box Vision software to search for land opportunities, generating financial analysis’ to ensure projects meet corporate expectations, and prepared letters of intent to Sellers.
Rooms Operations
Loews Hotels Universal Orlando
04.2016 - 01.2022
Led front office and housekeeping operations across three large-scale hotels, progressing from Front Office Agent to Housekeeping Manager in a high-volume and fast-paced environment.
Played a leadership role in the opening of Aventura Hotel, coordinating front office operations, staffing, and training for 20+ team members, contributing to the successful launch and strong guest satisfaction metrics.
Managed housekeeping evening operations at Hard Rock Hotel, maintaining room readiness and ensuring public areas met quality standards.
Oversaw housekeeping operations for 150+ team members at high occupancy properties (90-100% occupancy), ensuring room readiness, public area standards, and on-time service delivery.
Developed and implemented training and onboarding programs that improved employee performance, operational consistency, and team retention.
Managed labor planning and scheduling to align staffing levels with demand while controlling operational costs.
Directed crisis response strategies, handling severe weather incidents and overbooking scenarios in housekeeping and front office roles.
Education
Bachelor of Arts - Business Management & Organizational Leadership
Valencia College
Orlando
04-2025
AA - General Studies Pre-Integrated Business
Valencia College
Orlando, FL
01.2020
Skills
Customer Relationship Management
End-to-End Project Coordination
Accountability & Follow Through
Cross-Functional Coordination
Training & Development
Timeline Management
Microsoft Excel
Certification
Business Specialist
Operations Support & Services
Business Operations
Business Management
Languages
Spanish
Native or Bilingual
Timeline
Land Acquisition
Lennar Homes
02.2022 - Current
Rooms Operations
Loews Hotels Universal Orlando
04.2016 - 01.2022
Bachelor of Arts - Business Management & Organizational Leadership